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Certificado por la marca

LOEWE Liberty - Women's Accessories

4.3
(6 reseñas)

Información del negocio

Great Marlborough St, LONDON, LND
W1B 5AH, Reino Unido
+44 2081 596510
https://www.loewe.com/

Acerca de

Tienda de ropa
Spanish luxury fashion house specialising in leather goods, women’s and men’s apparel, shoes and fashion accessories.

Detalles

  • DeliveryDisponible
  • Curbside pickupNo disponible

Ubicación

LOEWE Liberty - Women's Accessories
Great Marlborough St, LONDON, LND
W1B 5AH, Reino Unido

Horario

Lunes10:00 - 20:00
Martes10:00 - 20:00
Miércoles10:00 - 20:00
Jueves10:00 - 20:00
Viernes10:00 - 20:00
Sábado10:00 - 20:00
Domingo11:30 - 18:00

Reseñas

4.3
6 reseñas
5 estrellas
5
4 estrellas
0
3 estrellas
0
2 estrellas
0
1 estrella
1
  • DI
    Dariia Isaieva
    Oct 15, 2025
    5.0
    Amazing customer service
  • GC
    G C
    Aug 17, 2025
    5.0
    Very welcoming shop with an excellent selection, mostly bags, sunglasses, and on my visit, fantastic charms.
  • AA
    A A.
    Mar 2, 2025
    1.0
    Dear Loewe Customer Service, I am writing to formally raise a complaint regarding my experience at the Loewe Men’s boutique in Harrods, London on [1/3/2025]. While my issue with a defective item has already been resolved through a refund, I feel it is important that my concerns are escalated to senior management, as they reflect a serious matter both in terms of product quality and in-store service. Firstly, upon returning to my hotel and inspecting the T-shirt I purchased, I was shocked to find it in an unacceptable condition. The item showed visible wrinkles, creases, and what appeared to be signs of poor handling or improper storage. The fabric did not look fresh, and the overall presentation was far from what one would expect from a luxury brand of Loewe’s stature. I have attached an image for reference to illustrate the extent of the issue. For a brand that prides itself on craftsmanship, it is deeply disappointing to receive an item that does not meet the most basic quality control standards. Additionally, my in-store experience was far from pleasant. The sales associate who assisted me, Buthaina, engaged in excessive personal questioning, which I perceived as flirting. Her approach made me feel uncomfortable and uneasy, taking away from what should have been a seamless and professional luxury shopping experience. I expect professionalism and discretion from a high-end brand, and this interaction left me feeling dissatisfied and frustrated. As this was my first-ever purchase from Loewe, it has unfortunately left me with a very negative impression. I am bringing this to your attention because I believe this is a serious matte that should be addressed at a managerial level to ensure future customers do not encounter similar issues. I would appreciate confirmation that this complaint has been escalated appropriately and that steps will be taken to reinforce both product quality control and professional customer service standards in your boutiques.

Preguntas frecuentes sobre LOEWE Liberty - Women's Accessories

What products does LOEWE Liberty - Women's Accessories specialize in?

LOEWE Liberty specializes in Spanish luxury fashion including leather goods, women's and men's apparel, shoes, and fashion accessories.

What are the opening hours for LOEWE Liberty - Women's Accessories?

The store is open from 10:00 to 20:00 from Monday to Saturday, and from 11:30 to 18:00 on Sundays.

Datos certificados de la marca LOEWE Liberty - Women's Accessories

Esta información está certificada por LOEWE Liberty - Women's Accessories y se publica desde el sistema oficial de registro de la marca. Los datos se distribuyen a través de una plataforma de gestión del conocimiento de nivel empresarial. Más información sobre nuestras fuentes de datos
Certificado el 28 de junio de 2026Yext Knowledge Graph
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