TB
Tomasz Bigus
Aug 6, 2026
My visit there was nothing short of a disaster: the sales assistant, when asked about an item, vanished for an absurd 20 minutes, only to return with a bag with a scratched clasp, claiming it was the last example. The unspoken message was clear: take it or leave it. She offered me some water, which I accepted, but her entire attitude screamed detached indifference. Naturally, I decided not to waste my money there and headed to the boutique in Bond Street, where I was treated with the respect and courtesy one would expect. But that’s another tale. Dear Celine, a paying customer is a paying customer, regardless of whether I’m purchasing a scrunchie or the most expensive leather coat. My point is simple: I adore Celine, but I was absolutely appalled by your employee at Selfridges. Even one star feels generous for the service I endured there.