It was a bit loud inside with all the music. The staff was really nice and the place was super clean. We did have to wait a while for our food to be served but it was amazing. The refillable drink option is certainly tempting.
CW
Cameron Walsh
Aug 21, 2026
Although the food is decent. Don’t be surprised if you get food missing from a delivery. It seems to be rocket science for the staff to include paid extra large dips in a delivery order,
Infuriating.
JM
John Mikhael
Aug 19, 2026
This was honestly one of the worst meals I’ve had from Wingstop. As you can see from the photo, the chicken tenders were absolutely loaded with oil. There was so much oil left on the paper that it was genuinely shocking.
The tenders were extremely greasy, soggy and unpleasant to eat, and the taste was just horrible because of how oily they were. This wasn’t just slightly greasy fried chicken,the food was literally saturated with oil.
I expected much better from Wingstop. The quality was very disappointing, and I would definitely not recommend Wingstop Preston based on this experience. The photo speaks for itself. Wingstop really needs to look at their frying and food-quality standards because this was completely unacceptable.
GH
Garacaius Humphreys
Aug 11, 2026
We recently visited Wing Stop Preston with family, and came away with very mixed feelings.
On the positive side, the staff were genuinely friendly and helpful, and the menu offers plenty of choice. There are lots of sauces and options to pick from, and the food itself was fine – perfectly acceptable, with a good variety.
However, we didn’t find the chicken wings to be anything special or noticeably better than what you’d get at a regular bar or street vendor.
The main issue, and the reason we will not be returning, was the atmosphere. It was uncomfortably loud and frankly unpleasant to sit in. The music was blasting to the point where we literally had to shout across the table just to have a basic conversation. In the end we spoke to the staff to ask if it was possible for the volume to be turned down, only to be told: “We’re sorry but we have no control of the music.”
We found that extremely strange.
After doing some research on Google, it seems this is not just a one‑off issue, but part of the wider brand “experience” and marketing strategy. In my view, it’s a terrible strategy – one that seriously needs to be reconsidered and fast.
When a place is so loud that it’s difficult to relax, talk, or enjoy your meal, it stops being a fun casual dining experience and becomes something you just want to get through and leave.
I initially thought I might just be being a bit sensitive as a 36‑year‑old man, but the two 15‑year‑old girls with us – who had actually been excited to come after seeing Wing Stop all over social media – also found it overwhelming. They described it as overrated, didn’t enjoy staying there to eat, and ended up with headaches from the noise and generally harsh environment.
Despite the good staff and plenty of menu options, the extreme noise level and unpleasant atmosphere were bad enough that we simply wouldn’t choose to come back.
SK
Sarfaraz Khan
Aug 8, 2026
Had a fantastic experience at Wingston in Preston. The food was delicious, but what really stood out was the amazing service from Saimah and Ines. They were both incredibly friendly, attentive and welcoming throughout, making the whole experience even more enjoyable.
Excellent customer service, great atmosphere and lovely food. Saimah and Ines are a real credit to Wingston. Would definitely recommend and will be returning! ⭐️⭐️⭐️⭐️⭐️