Great experience at this hotel. We were up there for the Royal Ascot Races and it was only a short taxi from there to get the venue.
Really warm welcome from the reception staff would definitely Stay again. Room was comfy and clean with good air conditioning. Thanks again 👍🏼
One of most bad experiences. Hotels are not only about the room, they’re about hospitality and staff attitudes. I got rude attitudes and condescending responses by the staffs. I will never reserve here again for that reason. There are bunch of other hotels which are better and has a good hospitality.
Horrible customer service
LS
Lyndsey Sherwin
May 12, 2026
Had everything we needed, was clean and the breakfast was lovely. Staff were welcoming and very helpful. Gym and sauna on site was a nice touch. Central location but extremely quiet! Overall great stay and would definitely stay again.
Had a great 4 days here last week facilitating a corporate event, great facilities and lunch. Shout out to Evelina you looked after us all brilliantly and was on call if needed, world class service from her.