Lucy helped us today with great patience and a wonderful attitude. She was friendly, attentive, and made our experience enjoyable. We had a great experience with her and truly appreciate her excellent customer service.
CS
Camille Sacalamitao
Jul 9, 2026
I had an amazing experience at Dior Vancouver location! Rita Wang gave an 11/10 luxury store customer service experience! She was very welcoming, helpful, knowledgeable, and patient with us! I told her which bag I am interested in purchasing and she immediately grab the bag I wanted with in multiple colors and multiple sizes. Not only that, she also gave us the history about the store, the bag I picked which was Lady Dior, and happily showed us other bags I might be interested in! She also offered me and my mother in law some drinks, she even sent me with a mini bottle of champagne before we left the store since I cannot drink alcohol because I am pregnant. I came in an hour before the closing time, and was probably at the store about 2 hours passed their closing time due to my bank declining the transaction because I was in another country, but Rita was very patient with us, she made us feel very comfortable! Overall an amazing experience! Will definitely come back to this store!
Lovely experience at the DIOR boutique in the Fairmont Vancouver Hotel. The staff were warm, professional, and happy to answer all my questions.Unfortunately, I forgot to ask the salesperson’s name, but I truly appreciated their help. Thank you for the excellent service.
DP
Donna Palitti
May 21, 2026
J'adore DIOR♥️♥️♥️
Best saddle bag ever !!!
SM
Sawyer Moore
Mar 4, 2026
Great service by James. My wife loves her Saddle Bag.