StretchLab

Reviews

• CJ

  Charles Jones

  4 days ago
  1.0
  Competent stretch technicians but their business practices are horrible. If you are traveling or can't stretch they will keep charging you for stretches you never use and they expire quickly. Do not enter into any contracts with these people - they make it almost impossible to cancel or freeze stretches you have already paid for. Their business office says they will work with you but its just delay after delay trying to keep their monthly fees running. Any place that turns over managers every few months is always a bad sign.
• CN

  Charlotte Suter MA NCR

  Mar 28, 2026
  5.0
  Totally awesome, highly recommend I pray. I can afford it a bit pricey, but soooooo worth it. The entire stuff was personable and professional. Thank y'all so, very much and have a wonderfully blessed day!!! CLNCHICO&DASIY2
• SR

  Samej Richardson

  Mar 28, 2026
  5.0
  The staff at this location is amazing. Lacressa was extremely helpful and very informative on the services and the best stretching plan that could help me with my conditions! Highly recommend
• BH

  Bryan Haislip

  Mar 17, 2026
  1.0
  I went in on Monday and walked through the process of setting up an appointment for Tuesday. I specifically asked whether I could pay when I arrived, and they told me yes. Then on Tuesday morning, I got a text saying they needed to “lock me in” for Wednesday at 2:00 PM. I showed up for that appointment, only to find out they didn’t actually have me booked at all. To make matters worse, when I walked in, the employee at the front saw me standing there but stayed on his phone handling personal business before casually acknowledging me. Then he told me they had no appointment for me. The whole experience was incredibly unprofessional, disorganized, and very disappointing. Poor communication, poor customer service, and a complete waste of my time. I’m hoping this is just an issue with this specific location, because based on this experience I’ll definitely be looking into other locations—or trying competitors like Stretch Zone instead.
• JM

  Jason McKittrick

  Feb 27, 2026
  5.0
  StretchLab was awesome at our office today total win for the team. Lacressa stayed all day, crushing it with her calm, pro vibes. She listened super well, dialed in the perfect pressure, explained every move, and had people walking out loose and happy. Multiple coworkers said their necks and shoulders finally felt normal after being tight for months she was the all-day MVP. Kya rocked the first half with high energy and killer technique. She spotted hidden knots instantly, kept everything fun and light, and left folks standing taller, breathing deeper, and feeling refreshed right away. Shawn took over the second half super intuitive, zeroed in on tight spots in seconds, worked them out smoothly and chill. No awkwardness, just great results and relaxed chats. Everyone was buzzing: “I feel brand new,” “best 15 minutes ever,” “my back is actually happy,” “lower back relief for real,” “we need this every week.” Morale jumped big time—people were smiling, chatting, and way less grumpy about desks. Shoutout to Lacressa (full-day legend), Kya (morning fire), and Shawn (afternoon closer) fantastic crew, 10/10 service. Bring StretchLab back ASAP.

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