Premier Inn Wolverhampton City Centre hotel

Bewertungen

• RM

  Ray McGuinn

  5 days ago
  1.0
  Great Hotel and staff are amazing but if you want to eat and if you even want a drink …..you will struggle I blame the Company as they do not employ enough staff as they are run of their feet…There is usually 1 member of staff taking the orders, booking people in and delivering the food.. you will die of starvation or thirst before you get served. It’s a shame as I said the Staff and Hotel are great and you cannot fault the location.
• GT

  George Triggs

  Jun 15, 2026
  1.0
  ⭐ 1 Star Absolutely disgusting experience. Last night alone I killed four flies before going to bed, and another six were in the room when I woke up this morning. Wondering where they were coming from, I checked around the window and found dozens of dead flies, along with many more still alive. It was clear this wasn’t a one-off incident but an ongoing problem that had not been properly dealt with. I reported the issue to the duty manager, Lenzi, and was shocked by the response. She was rude, dismissive and completely unapologetic. She couldn’t even be bothered to come and inspect the room for herself. When I gave the booking name as Chris, she abruptly corrected me and demanded the full name. After I said Christopher, her response was, “That’s better.” Most people would understand that Chris is short for Christopher, but instead of trying to help, she seemed more interested in being awkward and argumentative. The condition of the room was unacceptable, and the attitude of management was even worse. Customer service appears to be non-existent here. I would 100% avoid staying at this hotel unless you enjoy sharing your room with flies and dealing with management who simply don’t care.
• PW

  P W

  Jun 6, 2026
  5.0
  We booked an early check-in for 11 but had to wait 20 minutes for the room to be finished so the lovely lady in the restaurant allowed us a free coffee and breakfast croissant which was very nice 😋. Rooms clean and comfy.
• ML

  Mark Lees

  Jun 4, 2026
  5.0
  Handy for a good night sleep
• CC

  Claire

  May 25, 2026
  1.0
  My apple watch was stolen from my room - dont leave anything here, even if you’re at a wedding next door