Premier Inn Staines-upon-Thames hotel

Reviews

• KP

  Kaylee Pallister

  3 days ago
  5.0
  I had such a lovely dinner experience and wanted to say a huge thank you to Ana Reuben for the amazing service. From the moment I arrived, she made me feel so welcome and comfortable. She was incredibly friendly, attentive, and always had a smile on her face. Nothing was too much trouble, and her kindness really made the whole evening special. It’s rare to come across someone who genuinely cares about making customers feel valued, and Ana absolutely does. Thank you for such wonderful hospitality — I’ll definitely be returning
• MR

  Marcus Rainbow

  May 4, 2026
  4.0
  It's not a boutique hotel, but for what it is you can't fault it. Clean, friendly, efficient. Not sure I'd go to Staines for a holiday, but it's a nice town and the walks along the Thames are beautiful.
• MB

  Marina Belfrage

  May 3, 2026
  5.0
  Very friendly and accommodating staff at reception and at breakfast (Felicia)
• II

  Imran Iqbal

  Apr 29, 2026
  5.0
  Clean, tidy, no issues at hotel please note parking is an issue so be early to get a space
• JL

  James Larmour

  Apr 24, 2026
  2.0
  I stay in this hotel frequently for work. Twice in my last two stays now the rooms have been dirty. Stains on walls, bogeys on the walls, fans whining keeping you awake all night. Ive also had another bad experience previous to this, but I wont even get into details on that one.