Premier Inn Southampton (Cumberland Place) hotel

Bewertungen

• SG

  Samson G

  3 days ago
  1.0
  Fusty smell ! I recently stayed here on a business trip while the exterior appeared that the hotel had had a full renovation. It is simply just a facelift for the outside and the bar area. The rooms are pretty standard for a Premier Inn, apart from the incredibly fusty smell; The best way to describe it is an old vintage dusty damp lampshade. The entire room smelt like this the smell was so bad but once I returned from home and open my suitcase after only having stayed one night the entirety of the items in my suitcase smell like the disgusting fusty room. Throughout my one night day I attempted to getting in contact with staff members however was left waiting for 30 to 45 minutes and no one appeared. I tried this on three occasions nobody came to the front desk. The water in the bathroom was running extremely cold with small intervals of hot water. Perhaps this is somewhere were people bring their dirty little secrets. Who knows…
• HH

  Heidi

  Jun 22, 2026
  4.0
  Really nice hotel in a good location close to city center services and shops. The hotel room was clean and spacious. Friendly service. It was nice that there were also vegetarian/vegan options available at breakfast. The breakfast selection was not extensive, but sufficient for us.
• AR

  Axel “Roadkill” Roads

  Jun 18, 2026
  5.0
  Staff were great, food was also good in the Resturant and location was also good. Would recommend.
• AZ

  Adva Zarka

  Jun 8, 2026
  2.0
  מיקום מצוין, פארק מדהים במרחק הליכה, שדרת המוזיאונים. מרחק הליכה מתחנת הרכבת. מיקום נהדר. מים חמים במקלחת, שירותים נקיים ושירות ערב בבר גם מצוין. הבעיה הכי גדולה הייתה הריח, ריח בחדרים של סיגריות, במסדרון, במעלית. גם שביקשנו לעשות בנדון משהו, הפקיד אמר שכרגע אין צוות ניקיון במלון.
• LB

  Louisa Brolly

  May 31, 2026
  3.0
  Great location, we struggled to do self check in but thankfully a staff member appeared and was able to sort it. The room was nice but unfortunately the bed was too soft for me so I didn't get any sleep whatsoever.