Premier Inn Falkirk North hotel

Bewertungen

• PK

  Peter K

  Jun 4, 2026
  4.0
  Clean rooms with comfortable beds. Friendly, helpful staff.
• JB

  Janet Beswick

  May 1, 2026
  4.0
  Stayed here for one night on a motorbike weekend to the borders. Very good value. Extremely comfortable room, spotlessly clean with a very comfortable bed. Food at the Brewers Fayre next door was tasty and good value.
• MF

  M F

  Apr 17, 2026
  5.0
  Lovely staff. Room was fine. Heater was having a bad day and the little oil one we were given sorted that.
• DY

  Dave Yeomans

  Apr 17, 2026
  5.0
  One Premier Inn that doesnt let the company down. Reception Staffordshire friendly and welcoming a credit. Shame other Premier Inns can't go back to the personal touch 👍
• BB

  Billy

  Apr 11, 2026
  4.0
  We drove up from Leicester to Falkirk. Unfortunately, the journey was very stressful due to a burst tyre along the way. To make matters worse, when we finally arrived at the hotel, our youngest child vomited over himself and his car seat just as we got to reception. However, from that moment on, the experience completely turned around thanks to receptionist Kirsty. She went above and beyond—she immediately took us straight to our room, provided extra towels, and gave us bags for the soiled clothes. She kindly offered to wash and dry them for us, which she did purely out of kindness. This genuinely touched us and made a huge difference after such a difficult journey. She also showed a real, genuine interest in our other two children, chatting with them, asking about our plans, and even complimenting them. That level of warmth and care made us feel truly welcome. The breakfast was lovely and very enjoyable. The beds were comfortable, which was much needed after our long journey. The rooms themselves are quite basic and could benefit from some modernisation—there’s no handheld shower, and the cleanliness could be improved slightly. That said, the location of the hotel is great, and overall, our experience was amazing. The exceptional customer service really stood out and turned what could have been a terrible day into a very positive stay.