Premier Inn Epsom Town Centre hotel

Bewertungen

• CC

  Craig

  2 days ago
  5.0
  Fantastic service from the whole team at Epsom. Naveed and Mila were friendly welcomed us on our first night and the meal deal represented good value with a decent saving on buying dinner and breakfast separately. The rooms were great, clean and with very good air conditioning which was much needed during the recent heatwave. The bar is open late and fantastic for a night cap after returning back to late at night. The hotel is in an excellent location, just around the corner from Epsom’s main town centre. The train station is just a short walk away and offers excellent connections to Wimbledon for the tennis and into Central London. While there’s no onsite car park, the Epsom Square car park offers a relatively sensible rate considering the location and pricing in council car parks. We will definitely look to return in future.
• RB

  Rosie Boland

  5 days ago
  5.0
  Travelling for work. Had excellent service from Ines and Mila serving dinner in the restaurant! Very professional, friendly and informative!
• HG

  Harry Grade

  Jul 4, 2026
  5.0
  I had dinner with my family and the customer service was great. Mila was very kind and was able to make food as well as take our order. The food was good and service was quick. The kids meal was a good deal and Ines made some great food. Great dinner, great place!
• NR

  Norma-Jean Rowley

  Jun 22, 2026
  4.0
  Upon arrival were greeted by Sharvari at reception, she was very welcoming, friendly and always happy to help.The room was clean, spacious, and very comfortable. The location was convenient, making it easy to get around and explore the area. Breakfast had a good variety of fresh options, and the overall I would definitely stay here again.
• NF

  Nadeem Faheem

  Jun 5, 2026
  5.0
  Since I started my travel quest in 2000 I have stayed in over 1000 hotels across the 179 countries that I have visited. I have just extended my stay at The Premier Inn, Epsom Town Centre, for the fourth set of 9 days because as I have to leave early and return late, Mr Arslan, the manager has taken personal responsibility for the safety and well-being of my wife who is disabled during my absence. He continues to ensure that the very high standards that he has set continues to be maintained even down to the minutiae for example the cleanliness of the window blinds. All the staff are aware of my wife's vulnerability and go the extra mile to ensure that she has a safe, comfortable and enjoyable time. The members of staff that she is extremely fond of and very close to are Ludmilla, Sharvari, Nina, Inis and Naveed. It would be extremely amiss if I did not add my views to this. Sharvari, Ludmilla and Nina were born to work in the Service Industry because they are the most loveliest, caring and kindest people I have met in all my travels. Looking after people is a second nature to them and genuine. Sharvari clearly displays Senior Management qualities and it would be foolish not to exploit them. The others that I believe recognition are Martin, Vipin and Abdul Rahman who behind the scenes ensure her safety. I am not looking at this through 'rose tinted glasses'. There is room for improvement BUT the defects are being caused by the 'accountants/spreadsheet people' who are penny pinching. I will give just 3 examples. 1. Nowhere from the moment you enter the hotel grounds is there a place to dispose of empty cans, bottles or coffee cups etc. 2. The sensors at the front door are antiquated and anyone below a certain height has to do a 'rain dance' to gain entry to reception. 3. The appointment of external contractors to deal with matters that the in-house maintenance man cannot is appalling and it appears that cheap, workshy and not being timely are the people who have been given the contracts. THIS FALLS SQUARELY IN THE LAP OF THE MANAGEMENT BOARD. Finally in summary, Mr Arslan and his team at the Epsom Town Centre Premier Inn run a tightly managed hotel and Simon Ewins and the Hierarchical Leaders can be quite rightly proud of their selection of this team. FAHEEM THE EXPLORER. (49 out of 226 countries left to complete the whole world)