Premier Inn Epsom Central hotel

Bewertungen

• SS

  sonny stiddard

  Oct 30, 2026
  1.0
  Shocking customer service. Took my payment twice 10 days ago, processed a refund apparently. I’m still waiting for my money so when I call to see what’s happening, they tell me it never got took twice and now they’ve blocked my number! Awful, do not stay.
• JM

  Jurate makurnagiene

  Oct 26, 2026
  3.0
  The hotel did not meet my overall expectations for numerous reasons, however, Rebecca, who served me breakfast on Wednesday, was absolutely lovely. She was kind, accommodating, and helpful, and genuinely cheered me up. She is a real credit to the team so a big thank you to her for her excellent customer service.
• CP

  chris powell

  Oct 16, 2026
  5.0
  Dan was very helpful , told us where breakfast in morning and anything else we needed
• JG

  Jane Graham

  Oct 10, 2026
  5.0
  Thanks so much to Sam (chef) and Caitlin for fantastic customer service plus being so careful regarding food allergies.
• JW

  Jan Wright

  Oct 1, 2026
  2.0
  Having stayed here for 8 nights i returned home to find 8 letters with parking fines for each day! Not one member of staff asked me to register my car whilst I was there. I have stayed at this hotel before and have never been given parking fines! This needs to be addressed ASAP to avoid the shock of recieving such fines. I have appealed ref the fines and await the outcome. Also the hotel needs to look at the cleanliness of the bathroom showers etc. Absolutely appauling, I have taken photographs , having payed a lot of money I expected cleanliness!