100% RECOMENDATION Location is perfect for visiting Sandhurst. This is my 2nd stay. The staff is great. Chris, Precious, Robina, the lady in the bar and the hostess at breakfast were all helpful and friendly. Rooms are basic and more importantly clean. Location is better than the Sandhurst Premier Inn as you are next to many restaurants, bars, a mall, grocery and the 24 hour gate.
A very warm and welcoming stay at Camberley Premier Inn. Rooms are the usual premier inn standard, but showing signs of wear, which in no way detracted from cleanininess of the room. Located in the town centre making it easy to travel to various locations, only downside is there is no special rate for parking which is in place at other premier inn locations. A massive shout out to Chef Chris, Mr Chris (front of house); Sue; Precious and the entire Camberley Premier Inn team. Your hospitality, professionalism and care during our 5 day trip is what made our stay fabulous, especially for my daughter - Thank you!
Due to business commitments I regularly have to stay with premier inn all over the country. The Staff at Thames Valley are by far my favorites. They are so attentive and engaging. They make you feel value and seen from check in through to departure. In particular Gemma, who welcomed me for breakfast was incredibly friendly and welcoming and went above and beyond to ensure I had everything I need, including friendly and polite chat, which when you're travelling a lot on your own is most welcome! I've always enjoyed my stay here and it's 100% a massive thanks to the brilliant staff that make this hotel such a pleasant experience.
The only slight negative is that it is clear, upon arrival, that the automated check in service is setting out to limit interacting with real, and incredibly helpful, humans. It's a shame to see more hardware being installed to remove fantastic people from making guests feel welcome at the hotel. I appreciate it's a premier inn and not the ritz but it's people in this world that make life worth living and replacing them with machines just won't cut it. On top of that, I've never managed to successfully check in with one of these big screens. I've had staff come help guide me through but it never accepts my booking reference. Just get rid of them and let the real people do what they're good at, welcoming people and ensuring they enjoy their stay.
NW
nikki wilson
Oct 25, 2026
Location is good once you've found it! We arrived in the evening and it was dark. There is absolutely no signage (clear signage) to locate the hotel, parking or how to get from parking to the hotel once you've finally worked out where to park. One of the reasons we book a premier inn is due to the ease of finding them with the big purple signage as you drive past. This does not exist at night time here so we found it quite stressful after a 6 hour drive. We phoned 4-5 times to get some directions but unfortunately each call was unanswered.
However, when in, the staff were very friendly and couldn't do enough to ensure we had a pleasant stay. The rooms were spacious, clean and warm. Food was good and good selection of drinks at the bar.
Walks straight out of the door and you're on Camberley high street.
GC
Grant Creasey
Oct 12, 2026
Congratulations, on being the worst Premier Inn Hotel in the country.
You are welcomed by a lift shaft- that is if you can find your way to it from the extortionate carpark that you have to use as there is no on site parking.
The staff were patronising when asked what the provision was for car parking. Although never suggested by me, they apologised for “not having built the hotel” (had it been made from Stickle Bricks I could have understood the confusion).
Although I sat patiently for circa 15 minutes I was unable to order food in this time. When asked if there was a tv to view, the reaction suggested that television hadn’t made its way to Camberley yet. Eventually I was fortunate enough to be sat at a table complete with a sofa that looked like it had been salvaged from a skip.
The walls literally wobble when a doors close, I assume they took the lease over on the Crossroads Hotel.
The bar has a feel of a haunted house by virtue of it being devoid of staff.
The only positive to take away is the lesson learned that I would be better sleeping in the skip from which they source their furniture from. It will be cheaper and at least I would only have myself to blame for the standard of service, which could only be an improvement.