Premier Inn Skipton North (Gargrave) hotel

Bewertungen

• EM

  Eddie Murray

  Jun 29, 2026
  1.0
  Breakfast had no vegan options despite calling ahead. Staff said they only have vegetarian sausages. Coffee machine broken for 2 mornings despite this no one had set up the coffee machine behind the bar. When I complained I was given a card to contact guest services and was told that was the policy. No one on site could deal with my complaint they only gave me a card which felt like a pie in the face. Absolutely zero customer service. When I fed back the card was bad customer service the reception got shirty and started arguing with me.
• BO

  Bob Ord

  Jun 23, 2026
  5.0
  A comfortable room which was air conditioned on a very hot weekend. Food was good.
• HL

  Hayley Lea

  Jun 21, 2026
  5.0
  Great one nights stay, excellent value for money. The rooms have been refurbished, particularly liked the new bathroom, excellent shower, now with glass door instead of the old shower curtain. Want to mention the lovely staff, Anya and Jenny on reception and Harris who works in the bar/restaurant next door (still owned by Premier Inn) all of them extremely welcoming and friendly. Lovely little village of Gargrave just half a mile away, with a footpath straight from hotel.
• SS

  sarah

  Jun 17, 2026
  3.0
  The staff were friendly but unfortunately they were short staffed as the cooked breakfast was not available. The rooms were fine, but there was cobwebs behind the net curtains. The site felt like it was under some sort of construction as half the carpark had been fenced off and it also felt a little run down.
• JR

  Jacky Rayner

  Jun 15, 2026
  1.0
  When arriving from a 4 .5 hour journey we were greated by a very unfriendly receptionist named issac , we were 15 minutes early for check which he bluntly pointed out , and said there would be a £15 early check in charge when we asked if we could use a toilet . We asked if there was somewhere to wait and buy a cup of tea he said no. After checking in later with a lovely female receptionist the stay improved Room was ok , quiet and comfortable. There was no hot breakfast on our first morning due to staff issues but we had recived an email the day before letting us know, but there was a continental breakfast offered and the staff from then on were very nice. The hotel is undergoing some renovations and the restaurant next door looked a bit tired and unloved . It was a good base for everything we wanted to see and do .