Premier Inn Nottingham Castle Marina hotel

Bewertungen

• LB

  Lisa Benson

  Jul 2, 2026
  5.0
  Great hotel really kind staff Aleena and Ben was great fun to be around they helped me with checking in and booking a taxi also holding my luggage while I went to explore the city of Nottingham the area is lovely nice walk down the canal to the city centre overall great experience
• JA

  Jahaan A

  Jul 2, 2026
  5.0
  I had came and stayed at the hotel for two days where i had met Shazeen who provided outstanding service throughout my stay. She was friendly, professional, and made sure all my needs were met, especially with my room. Even though the hotel was very busy, she also helped in the restaurant and continued to provide excellent care and service. She is a real credit to the hotel, and I really appreciated all her hard work. Highly recommend!
• SU

  Saf Uni

  Jul 2, 2026
  5.0
  Had a lovely stay at Premier Inn Castle Marina. Aleena was friendly and welcoming, making us feel well looked after throughout our visit. Breakfast was excellent too—Ben, the Duty Manager, did a great job as chef, and the food was delicious. Overall, a great experience and I’d happily stay again.
• ST

  Shamraiz Tariq

  Jul 2, 2026
  5.0
  I just wanted to say a big thank you to Aleena at Premier Inn Castle Marina. From the moment I arrived, she was so friendly, welcoming, and genuinely helpful. She made me feel valued as a guest and went the extra mile to make sure everything was perfect. It’s rare to come across such kind and caring customer service, and she really made a difference to my stay. Thank you, Aleena!
• TH

  Timo H.

  Jun 21, 2026
  2.0
  Not recommended (see photos) - here's my honest (quick) review of the Premier Inn in Nottingham: ㅤㅤㅤ I can't really say anything about the service. When I checked in the lady was nice, but quick. Other than that, there was no one at the reception when I checked out, I just left my room card in a box. ㅤㅤㅤ The parking situation is a bit difficult, but that's not the hotels fault since there is ongoing construction on half of the parking lot. Also not really the staffs fault, but rather the building: the walls and ceiling are very thin - if you have bad guests as neighbours then you won't get any sleep. You hear very loud thumping from them even walking normally above you. ㅤㅤㅤ Now the bad things, that could be changed: the room was not clean at all. It started with dust all over the furniture and the bedside tables. There were hairs of the previous guest all over the place - especially visible in the shower (see photo, I'm a man with short hair, these were long women's hairs). And then there was the state of the bath: rust and really thick limescale all over the place, and a bad odor from the drain. ㅤㅤㅤ Maybe I'm spoiled since I usually go to the Hilton or Marriott (sounds fancy but I book the cheapest room there), but even their cheap rooms are always clean. I've never been to any Premier Inn hotel, and maybe this was a one-off with just my room... ㅤㅤㅤ BUT: I feel like the cleaning could've been done better. It's a simple fix - wipe the dust off things and spray the limescale with a bathroom cleaner two or three times - done. A quick scrub and it looks like new (that's nothing that couldn't be done between guests). And other people's hair is a no go for this price :/ ㅤㅤㅤ For me that's the first and only time I go with Premier Inn. I still gave the room service a tip and some sweets (like I always do), but I genuienly hope they start to do better.