Premier Inn Nottingham City Centre (Goldsmith Street) hotel

Reviews

• NH

  NC H

  1 day ago
  2.0
  Rooms are outdated and not sit conditioned. Poor sound proofing. My room smelt of damp and was very unpleasant. I would not stay here or recommend to anyone.
• LE

  Lee Ellis

  May 14, 2026
  5.0
  Porscha was very helpful and polite working the bar. Overall excellent for a city break in Nottingham.
• AC

  Adrian Cottrell

  May 3, 2026
  3.0
  Not a shining example of customer service. So short staffed that they can't answer the reception phone. This led to a 20 minute check-in wait. Room ok but missing a second bath towel. (It did have a helpful sticker on it suggesting you reuse towels though!) Breakfast great as usual. Comfy bed but had a thick winter duvet. 3 stars.
• JG

  jermaine grant

  Apr 27, 2026
  4.0
  Ray, WOW! I’m assuming he was the duty manager. This guy provided such service. I think my room had been missed whilst morning cleaning was taking place and returned from work feeling somewhat underwhelmed by this. My room admittedly needed a good overall clean. I went downstairs to get some towels and mentioned this to Ray, he allowed me to have a free breakfast the next morning which was a real pick up. Thankful to him for going above and beyond for me. I work in Nottingham a couple days a week, so I need a hotel which will not fail me, I was certainly put off before mentioning - but Ray turned this around and I will certainly be back. Thank you Ray!!⭐️
• DW

  David Wilkes

  Apr 27, 2026
  3.0
  1st the good news. Great, friendly, helpful staff, but if you are expecting a classic 'Lenny' inn think again. City centre location, ideal for the university. Accordingly the hotel is well worn and in desperate need of a revamp. If you need a plug by the bed then either bring an extension lead or book a disabled room. Also the bed is tiny! Where has my giant bed gone!