Premier Inn London Stratford hotel

Bewertungen

• PS

  Patrick Sylvester

  3 days ago
  5.0
  It is a hotel where you should ask fot high floor for London skyline view. The rooms are large and very clean. The hotel staff are gorgeous looking ladies who act as room attendants and bar attendants. They have a disciplined manager. They have wireless Internet. They have modern toilets with disabled facilities. They have professional chefs who cook well international dishes. They have a ball room for LIVE music. They have outdoor meeting venue.
• RD

  Ramkel Dang

  3 days ago
  5.0
  Reserved for business travel, and the Plus room is definitely worth it: spacious, quiet, and well equipped for both rest and work. Overall amenities are good, though I would have appreciated a shoe shine and some basic extra toiletries in the bathroom. Staff are very polite, welcoming, and helpful. If you want your room cleaned, you need to request it at reception, which is fine, but since Plus rooms are on the 9th and 10th floors, a more flexible system would help. I usually don’t request full cleaning, yet a simple coffee/tea refresh and trash removal would be welcome. Perhaps a door-handle sign system could improve this? The bar area is excellent, but the breakfast buffet was disappointing: no fresh vegetables or greens, and some cups were not properly clean. The location is outstanding: Westfield Stratford City is right next door, the DLR and Stratford International are across the street, and other Underground lines are just a short walk through the mall. Excellent connectivity overall.
• AA

  Anz

  3 days ago
  5.0
  We had a lovely stay at Premier Inn. The whole experience was really easy and stress-free from check-in to check-out. The staff were friendly, welcoming and helpful, and the hotel was clean and comfortable. The room was spacious, cosy and had everything we needed for a good night’s sleep. We also really enjoyed the breakfast, with plenty of choice and something for everyone. Overall, a great stay and excellent value for money. We would definitely stay at Premier Inn again and would happily recommend it to others! 😊
• SS

  sebastian sukiennik

  5 days ago
  1.0
  ​I was incredibly disappointed with my stay, particularly regarding the unacceptable hygiene in the bathroom and the poor customer service that followed. Premier Inn heavily promotes their "CleanProtect" promise and rigorous cleaning standards, but my room reflected the exact opposite. There was a thick buildup of black mold and grime along the glass shower screen and the bathtub caulking. Even when housekeeping came in to clean the room during my stay, this glaring issue was completely ignored and left untouched. ​I reached out via their official website to report the problem. It took customer service almost a week to reply, and their response was completely dismissive. They simply stated that my feedback had been sent to a manager, and that was it.
• LL

  Laura

  Sep 24, 2026
  5.0
  Great location, beside the Westfield shopping centre and right beside the tube. We arrived late (nearly midnight) and staff were super helpful. Staff in the bar/restaurant super friendly. Bed was comfy. Only issue we had was no one answers the phone. We realised we were supposed to book 2 rooms and only booked one. Tried ringing multiple times before we arrived but phone rang out. Our friends ended up staying somewhere else as we didn’t want to chance there being a room available or not so they went elsewhere.