Premier Inn London Ealing hotel

Bewertungen

• JS

  Jake Spencer-Yates

  Sep 29, 2026
  4.0
  So I have to say overall for a 1 night stay it was ok. The bed was comfortable and we managed to get a reasonable night's sleep. However the room was not that clean, I would even question if the bedsheets had actually been changed. The bathroom was very grubby and the sink drainage wasn't that great. The TV was fine as long as you wanted just BBC 1 or BBC2 all other channels were not tuned correctly. The sofa had been damaged and the base was all hanging out exposing broken wood not great to stub a toe on in the dark (speaking from experience!) The check in process was a bit of a faff too as the screens told us our room wasn't ready even checking in way after check in time. Although the main receptionist said it was ready ?? Breakfast was good. Bit disappointing especially as I used to be a brand auditor for Premier Inn and the standard used to be much higher.
• GA

  Gaurika Agarwal

  Sep 29, 2026
  5.0
  Really liked their service and specially the omelette they made!!!! Ruchik and sgnel were very humble and cooperative 💪
• ML

  Miraculous life

  Sep 26, 2026
  4.0
  It wouldn’t be entirely fair to compare hotels in the UK and Europe or North America directly with hotels in Asia and the Middle East, given the differences in hospitality culture and expectations, particularly in the Middle East. Overall, I wouldn’t rate this hotel above 4 stars review, and even that would mainly be because of the location. As a 3-star hotel, several basic amenities are missing, including: A room fridge A safe/locker Adequate storage/cabinets …and so on. These are amenities you can often find even in furnished apartments without any star rating in ME. That said, the location is extremely convenient, especially for travelling to and from Heathrow. The Elizabeth line provides excellent connectivity, while Ealing Broadway also offers access to the District and Central lines. The Central line makes it relatively easy to reach many of Central London’s key attractions within around 30–40 minutes, provided there are no service disruptions. Overall, the location is definitely one of the hotel’s strongest advantages. Alot of wonderful Halal resturant on walking distance.
• FV

  Fenna veenstra

  Sep 7, 2026
  1.0
  Stayed here with a friend for 4 nights for the Bon Jovi Tour. When we arrived we had to wait for over 20 minutes, because the receptionist had some issues with the customer in front of us. When we could finally check in, they did not tell us all the basic information you usually get in a hotel. We only got the keycard and they did not even tell us where our room was located. I think that’s strange in a hotel, but atleast I’m able to think for myself and find the room. When we arrived in the room at 7pm, the sink didn’t flush. We still washed our hands and brushed our teeth in it and hoped that it would flush later. We thought it would maybe take some time. The next morning when we woke up, my friend walked to the bathroom and found the sink filled with YELLOW water. I really hope that was not piss, but you’ll never know. The inside of her bedsheets also had some weird stain in it. I then walked down to the reception, to ask for the sink to be fixed and a new bedsheet, but she simply would not let me finish speaking and immediately called her colleague. My friend was in the shower, so I wanted to tell her to send someone later, but before I could even arrive upstairs again the cleaning people already came in the room. We explained the situation and would get a new bedsheet. The sink would be fixed later that day. We were also offered chocolate and coffee for the inconvenience. When we came back to the hotel after a day of sightseeing, we were relieved to find the sink had been fixed. Or so we THOUGHT. We tried filling the sink with water again and SURPRISE it did not flush. How did they empty the sink? With a vacuum? By scooping the yellow piss water out? I have no idea, but all I know is it wasn’t fixed. We then checked the new bedsheet my friend got and this one had a stain in it too. We went down to the reception again at 11pm and this time there was a male employee. He told us to go upstairs again and he would look for another solution. 20 minutes later he sent a woman (maybe he didn’t have the guts to go himself, because the female employee did not know that the sink didn’t work and she looked quite shocked). We got a new room and had to move across the hallway with all of our stuff. At least the sink worked in our new room. The bedsheets had a pink stain in it tough and we were missing a chair. Would not recommend this hotel and if you get room 222, RUN!
• AL

  Abi Lees

  Sep 6, 2026
  2.0
  I booked a Premier Inn for one night for 2, to attend a concert at Wembley. The location was good. Check in is from 3pm, we arrived at 4pm and tried to check in on their screens in reception but it said our rooms weren’t ready so after queuing for about 20 mins to check in were told our room still wasn’t ready. They then found us a different room and said there was only one set of towels but someone would bring another set. We were on floor 8, room 809. The carpet in corridor to rooms was dirty and looked like it needed a good hoover and corridor didn’t smell particularly fresh. Our room was somewhat disappointing. Again didn’t smell fresh, carpet didn’t look like it had been hoovered properly as there were bits still on it and small pieces of foil by side of bed. Walls marked and in the bathroom the towel rails were loose and coming away from wall and plaster powder was piled on skirting board and floor. A housekeeper came and knocked on door saying that she’d been told we had complained we didn’t have enough towels. We had to explain that no we hadn’t complained but had been told by reception were there weren’t enough towels in that room and that someone would bring some. The poor girl looked exhausted and under pressure. Mentioned to her about the towel rail. At bed time on seeing bottom sheet hadn’t been put on properly, I pulled it down to sort out and the state of the mattress protector was disgusting! Stained and dirty, and not even on mattress correctly, due to us coming back late and being 1.30am I was too tired to try and get it replaced. The room just felt stale and dirty altogether! Spent the night not sleeping too well due to it being in my mind that I was sleeping in a dirty bed….Not nice. Very disappointing room experience considering Premier Inn advertise themselves as being so great. ☹️ Huge queue in reception on checking out and as we had train to catch I didn’t have time to wait to complain. On the plus side, the breakfast was great and the lady clearing tables was really lovely, polite and friendly. I wouldn’t stay at the Ealing Premier Inn again.