Premier Inn London Hammersmith (Shepherds Bush Road) hotel

Bewertungen

• CA

  catalin atudorei

  Jul 4, 2026
  5.0
  Prime location for those who want to be close to Eventim Appolo venue. Trip for 1 night with family, 2 adults and 1 child. Booked a Family Room but our son (with Down Simdrome) felt unease and had to change room. The staff very friendly and helpfull! Miss Monica, Manager tigether with the HK Manager Ionela acommodated our request alltough the hotel was full. And had a smal welcome for our son waiting in the room as well! Breakfast more then enough with healthy choices! Thank you all for making our stay memorable ! Kisess and hugs from David xo Keep up the good work!
• SA

  Sophie Anne

  Jul 3, 2026
  5.0
  Good standard premire Inn. Clean and tidy, staff were friendly and helpful. Air conditioning system is a bit odd and you have to ask the front desk to turn it on for you. If its hot weather, the rooms should be cooled to an ambient temperature ready for guest arrival, not like walking into a sauna, and you can't open any window. Other than that, everything was all good.
• JS

  James Simmonds

  Jul 2, 2026
  1.0
  I have around 10-15 bites from bed bugs. I am not sure the bed sheet was changed as it had hairs on it. Stayed on 6th floor, on 30/06/26. I stay regularly and have not had this problem before. A recurring problem is the towels - they always smell badly of chemicals. You should seriously consider changing supplier.
• BY

  Bria Yifei Yan

  Jul 1, 2026
  5.0
  Overall a very positive experience here. I would especially like to thank Aakriti and Priyanka at the front desk for their super friendly and helpful service, and really going an extra mile to do so. That really saved my day for which I will remain grateful.
• BJ

  britta engstrøm Jensen

  Jun 22, 2026
  2.0
  Ingen begejstring herfra. Har udfyldt evaluering fra hotellet. Men intet respons fået. ALDRIG har jeg oplevet dårligere rengørings service. Ankom søndag aften. Tirsdag bad vi om at få tømt skrald, rene håndklæder og gjort toilet rent. Onsdag fik vi tømt skrald og rene håndklæder. Toilet blev ikke gjort rent. Gik ned onsdag aften (da vi kom retur fra sightseeing) og bad om at få det gjort rent. Det kunne de ikke hjælpe med for rengøringspersonale var gået hjem! Men de ville sige det til dagen efter!! Så bad jeg om en toiletbørste, så jeg selv kunne gøre vores toilet rent. Det kunne de heller ikke give mig!!! Fik samme svar.... at rengøringspersonalet var gået hjem. Men de ville sige det, så det blev gjort den efterfølgende dag. Torsdag kom.... der kom INGEN og gjorde vores toilet rent!! På grund af den måde toilettet er udformet havde vi en næsten konstant lugt af L... I 4 dage på vores hotel værelse!!! Vi tjekkede ud - dagen før. Aldrig har jeg oplevet dårligere service. Desuden var der ingen vindue på vores værelse, som set på web side da vi bookede. Vinduet kunne ikke ses fra værelset/ sengen. Det var underligt placeret på en sidevæg. Som at være i en kasse.... ikke at kunne se ud.