Premier Inn Liverpool (West Derby) hotel

Bewertungen

• BS

  Bob Sweet

  6 days ago
  5.0
  Great premier Inn, less than 1/2 mile from the Trans-Pennine trail if you are cycling. The staff were all great, efficient and friendly. Rooms clean, everything in order. Downsides, if it bothers you, are car parking has to be paid for, no air-con and windows that don't open far so may not be so good in hot weather. M&S shop and ALDI next door.
• RC

  rosie o connell

  Aug 24, 2026
  1.0
  The dirtiest hotel i have ever stayed in, mold on the pillows. Pee stains on all the quilts. Rats running around outside everywhere. Its absolutely shocking
• KA

  K Amesy

  Aug 22, 2026
  1.0
  Was such an amazing hotel , restaurant & bar ! Totally disgusted with Beefeater & whitbread group ! Closing all locations nationally!!!! We used to stay at Premier inns hotels regularly & nationwide……. Myself & our wide family will never ever use premier again !!!!!!
• KD

  kathy davies

  Aug 16, 2026
  2.0
  Stayed in room one on the 11th and 12th,was surpose to stay another two nights ,couldnt stay ,room was so rundown needed painting,smell of damp ,so hot you couldng even open the window because of the rats outside everywhere .Booked next door for a meal at 8 in evening said theyd closed and i said why bother taking a booking then and s man turned round and said were closing in a month anyway ,very poor customer service,will never go there again and put me off all premier inns in the future
• A1

  Amalag 1996

  Aug 4, 2026
  1.0
  I recently booked a room at your property, but unfortunately, my experience was very disappointing. When I arrived, the attitude and behaviour of the staff at the reception were not welcoming and I was not treated professionally. Furthermore, the bathroom in my room had a very unpleasant smell, which made my stay uncomfortable. I was not satisfied with the condition of the room and expected a much better standard of service. I hope you will look into this matter and take the necessary steps to improve the experience for future guests.