Premier Inn Whitstable hotel

Bewertungen

• KV

  Karl Verhulst

  2 days ago
  5.0
  Nice motel vibe with courtyard parking, clean and sizable rooms. Well prepared breakfast as well as buffet options. Neighbouring Aldi, M&S and Starbucks come in handy and while there are no restaurants / pubs nearby, the hotel restaurant takes care of most needs.
• SR

  simon randell

  5 days ago
  4.0
  I'll start this review by stating the drop in stars is purely based on Whitbreads decision to close down it's associated Beefeaters, leaving the staff in the hotel having to double up on a lot of jobs that were once restaurant jobs. Now for the review. We arrived early evening on Thursday 29th after a horrendous journey around the M25 and we're greeted by the friendly and helpful Stephen who was on the front desk. He got us booked in, a couple of packets of sweets for my boy, and even got us in for a late table for an evening meal. Once luggage was deposited in our rooms, we headed to The Social, where we were once again greeted by Stephen who was also acting as waiter/barman in-between running reception! Food was ordered (from a much slimmed down menu) and we waited whilst it was cooked to order. All arrived in good time and was well cooked and presented (recommend the Chicken Tikka Skewers!) all cooked by the following morning's receptionist (see what I mean about doubling up jobs?!?). Our rooms were on the ground floor next to the carpark, but were quiet despite the hotel being full, and were clean and tidy and hadn't long been refurbished, and well equipped. The bed was, as usual very comfy (in fact Premier Inn sell mattresses through their website, not used I hasten to add!). Breakfast was it's usual legendary self, we we're booked up for the inclusive ultimate, so eat as much as you can. At least Whitbread haven't changed this, always quality ingredients and excellent food. Again the team in the morning were friendly, lovely and helpful. This was the trend for the next couple of days. Absolutely cannot fault the staff, who were superb (and another special mention to Stephen, who was brilliant on Halloween night when we came back late, our son in his Halloween costume after a ghost tour in Canterbury, supplying him with some trick or treat sweets!). Location to explore the area was perfect with ample parking at the hotel and close proximity to the local amenities. Fully recommend this Premier Inn and it's team, it's just a shame the parent company have let them down with their closure of the attached restaurants.
• GG

  Greg

  Oct 27, 2026
  3.0
  Nice hotel and good location with really helpful and friendly staff. Stayed in the Premier Plus room which was excellent. Breakfast was good as usual. However, this was the first time I have had an evening meal in a Premier Inn since the changes made by Whitbread to the restaurant side of the business and it will definitely be the last time too. The new set up is so poor. The choices are limited and the quality is very average. I would recommend only having the breakfast when staying in future and go elsewhere for your evening meals.
• HC

  Heidi Cassidy

  Oct 25, 2026
  1.0
  Wouldnt recommend if you are disabled. Just opening the heavy front door is an achievement. The room booked was an accessible room however my electric wheelchair could not fit through the bathroon door and i was told i would either have to pay to upgrade to a bigger disabled room or move hotels. However its not my fault this accessible room booked is not accessible at all... feel like an inconvenience for being disabled.
• MF

  Martin Fellows

  Oct 14, 2026
  5.0
  On line i asked for a accessible room being an injured veteran when i arrived the desk didn't know anything about it! So they found a room ground floor great, when i got to the room, bathroom was normal had to have a flannel wash sitting on the side of the bath plus the bed was very low down 5ft x 6ft myself 6ft 2in pillows were hard and my legs hung out of the bed. Plus they don't take veterans discount card!! Everything else was ok, but very disappointed with the room.