Premier Inn Gillingham Business Park hotel

Bewertungen

• JB

  John Brocklehurst

  Oct 27, 2026
  1.0
  Upon arrival had to wait 20 mins to be checked in, go to room and theres no cups spoon tea or coffee and rubbish in the bin. Go for my evening meal get ignored several times by the waiter when he does acknowledge me he just say find a table then come see me to order, I then go to order stood around waiting yet again I go to order my food only to be told nope dont have nope dont have this either, so piped up and said it was joke his response was well im on my own if you dont like it go else where so I did. Clearly not a people person. Out of all my stays with premier this is by far the worst experience ever
• EK

  Edgar Kolosovski

  Sep 24, 2026
  4.0
  No drinks on tap on my visit ☹️. Supply problem or something
• DG

  David Gilmour

  Sep 21, 2026
  2.0
  Mould in the shower in 4 places. Restaurant with no draft beers/lagers.
• LB

  lyn Barnett

  Sep 20, 2026
  4.0
  We have only visited the restaurant pub which is next door to Premier Inn. Sad the restaurant closing down. Staff pleasant. Can't comment on hotel as never stayed there
• SD

  shauna dunn

  Aug 31, 2026
  3.0
  The hotel We booked in for a 3 night stay, room was adequate but needs a good refresh my partner has disabilities and when we arrived on Friday 28/082026 they offered a room the 2nd floor they have lifts but were out or order however they did change us to a ground floor room hotel staff professional helpful. The restaurant / bar food/breakfast was standard, the actual bar/pub was absolutely diabolical the staff were very rude and unhappy and seemed totally uninterested to costumer queries the worst part was the fact it closed any where between 8-30 and 9pm first night we were asked to leave the second night we went in at 8.25pm and was told they were closed i asked why they closed so early I was told that the restaurant was due to make dramatic changes to there bar and restaurant in a few weeks so the waitress told me they had no beer or larger on tap, the whole bar was virtually redundant of every think so no stock was being order the waitress was so rude and really didn't give a dam apparently the restaurant is in the process of changing ownership brewery they are removing all tap beer and larger bottled drinks only there also shutting down public access to hotel costumers only . Apparently most of there employees were/are being made redundant and I think thats why there really didn't care however when we booked our stay at the Premier inn 4 months before our stay it did mention that there's was going to be some changes to there restaurant operation but it would not affect our stay, had we known properly at the time of booking we would have chosen another hotel. All in all it wasn't a pleasant bank holiday stay, rude miserable staff and definitely no costumer services I wouldn't recommend this premier inn at Gillingham Business park, the whole place needs a serious upgrade/refresh and some adequately trained staff for there restaurant/Bar.