Premier Inn Ashford (Eureka Leisure Park) hotel

Bewertungen

• RA

  Ralph Armsby

  1 day ago
  3.0
  Hotel was ok but we got fined £50 for parking over night! Still in dispute with the parking company.
• CW

  Charles Wright

  Jun 4, 2026
  3.0
  Despite booking in with our car registration number for parking, someone transposed this with one incorrect letter. This resulted in a parking charge of £60. I spent 15 minutes on the phone to Customer Services who were useless, kept repeating I should phone up the parking company (Horizon), despite me telling them the number was just an automated payment line. I eventually had to appeal in writing to Horizon and wait weeks for the charge to be cancelled. This was a mistake by Premier Inn staff that should have been dealt with by them, but I had to sort out.
• JS

  James Salt

  Jun 4, 2026
  3.0
  Stayed here as a stopover before an early Eurotunnel crossing, and the location was ideal for that purpose. The staff were all lovely, friendly, and helpful throughout our stay. The room was clean, but it felt quite dated and had a damp smell. Unfortunately, the air conditioning wasn't working, which made the room uncomfortable. The shower was also extremely hot, even when set to the coldest temperature. Overall, the hotel's biggest strengths are its convenient location for travellers heading to the Eurotunnel and its excellent staff, but the rooms could benefit from some updating and maintenance.
• DM

  Dave Morland

  May 26, 2026
  5.0
  Great stopover just off the motorway. Lots of places to eat nearby, and there is a nice walk close by to stretch your legs. Staff were very polite and friendly. Rooms a little tired but immaculately clean. No hesitation in staying here again.
• PP

  Phil

  Apr 17, 2026
  5.0
  Good place to stay