PD
Philip Densem
2 days ago
Tara and Sharon are absolute stars and a credit to the hotel.
Food was spot on I couldn’t recommend it more.
LD
liza deneven
Jun 24, 2026
Ok hotel nice staff but no air con so room was unbearable , a fan was provided but really was no good in this heatwave , needs a refurb
AO
Alison O'Neill
Jun 17, 2026
This Premier Inn has the nicest staff members. Every member we met was friendly, kind, professional, helpful.
The not so good was this hotel desperately needs an upgrade - The rooms need refurbishing, our room had mould in and around the window recess, the shower has very low pressure and a shower over an old narrow high bath is really awful these days. The rooms do not have air-conditioning and it was a very hot weekend 28° The staff had put a fan in the room, but it was still very stuffy and hot and difficult to sleep. They also put a note in to say if we wanted a sheet instead of the duvet to ask and I did.
On this weekend the lift was out of order, now it's only 3 floors but we were on the top floor and had to carry cases up stairs and my husband has had extensive spinal surgery and shouldn't lift them but I couldn't manage alone so he did help, not good!
The food wasn't great at all, we had 1 evening meal and 2 days breakfasts. The food is I believe mostly frozen ready meals put in the microwave, pasta dishes that were tasteless and when they don't offer parmesan cheese it's cos there isn't any, it doesn't cone with the frozen meal. It's very overpriced for what you get.
Breakfast- we are veggies and premier inn used to have quorn sausages, now they are a vegan make and are rubbery and tasteless and don't ask about the vegan bacon, you can't eat it, it's like a dog chew!! So not much point paying for a cooked breakfast if you are vegetarian.
Premier Inns are convenient and the location is ok being just off the A1, so for a quick weekend stopover (we were at a family wedding), it had to suffice, but this Premier Inn needs upgrading to be appreciated and match the lovely staff team.
MK
Michelle Kings
Jun 13, 2026
Husband booked at the beginning of the year to bring my elderly parent in laws for a night away to go to a nearby national trust. He thought he'd booked central but gladly he hadn't.
Staff were friendly and helpful from the moment we checked in.
Rooms were clean and beds were comfortable, apparently my 90 year father in law slept the best he had since he took a fall at the beginning of March.
Breakfast was really good, fresh hot food being bought out to the buffet constantly, also warm plates which are normally lacking in these style of breakfast,
Plenty of free parking for hotel guests.
Would definitely stay again if we were in this area again.
Many thanks to the kindness and patience of the lovely staff.
Great Premier Inn, but it’s a real shame there’s no air conditioning. I knew this when booking, but I didn't expect a heatwave ( 33°C+) whilst visiting. It was completely insufferable especially given you can only open the windows 3inches. It is also frustrating that the bar/restaurant doesn't open until 5:00 PM; it seems very late, especially if you just want a drink or a snack , even more so when that’s the only air-conditioned room in the hotel.