NB
Nitin Bhatt
Apr 28, 2026
We were fortunate enough to enjoy the amazing hospitality of Natalya and her Team during April of 2026. As a group visiting the Premier Inn (Bricket Wood/St Albans) for a family function, it made sense to stop over close by to the event. The Premier Inn at Bricket Wood was an obvious choice in terms of location. Our expectations were low, especially as we were only spending one night at the hotel. However, thanks to Natalya and her colleagues we enjoyed a 5 Star experience! Check in was swift and efficient, which is exactly what any traveller who has been driving all day needs. We were quickly in our rooms which were immaculately clean, well presented and very functional. After a short rest we were ready to go out and passed by Reception where Natalya wished us, a very genuine, pleasant time at our event. We requested extra towels on the way out and these were provided instantly. We arrived back quite late and then enjoyed a very peaceful night's sleep. Morning came round far too quickly and we all enjoyed the outstanding Premier Inn breakfast (separate review left for the restaurant). The time to check out came far too quickly and, once again, thanks to Natalya the process was seamless. In addition to the amazing service, this Premier Inn is in a stunningly beautiful location close to a Water Mill. In summary, as Premier Inns go, the Bricket Wood location is the best I've ever experienced. I have no doubt at all that reason behind my/our perfect visit was down to Natalya and her Team. I would recommend a stay at the Premier Inn and I know we will be back soon to enjoy the location as well as the World Class hospitality.