Premier Inn Eastbourne Town Centre hotel

Bewertungen

• AA

  Adam

  Jun 23, 2026
  1.0
  We had a very disturbing stay. At around 10:00pm we asked for an extra couple pillows to be bought to the room. Half hour later we heard one single knock at the door. We shouted wait wait wait three times and within half a second later the hotel worker decided to let themselves in our room, even though are instruction was for them to wait outside as I just came out the shower and my partner was in the shower. Completely against our will letting themselves in our room whilst we were in the middle of changing. You have a duty of care and this against the consumer rights act2015, and This is a complete mockery and a severe safeguarding concern , thankfully I was with my partner at the time but this could have been kids on the same situation. Still yet to receive an email from the company regarding this issue. Soon as I complained to management I kept getting fobbed off, spoke to ronald, Mohammed and then Anca within the morning, got refused to be given an incident report copy of what happened. And all they said was the reason why this happened because the hotel worker doesn’t speak any English so there is a language barrier and that is why he let himself in! Absolute shameful!
• SK

  Suresh KMN

  May 27, 2026
  5.0
  Staff are very helpful even when stressed :). Rooms are clean with working zircon. We were there on tge hottest day in May and rooms were still cool. Paid breakfast worth it. Location is close to former NCP carpark if you do not find parking onstrret for the night.
• CK

  Claudia K

  May 27, 2026
  5.0
  TOP Lage. In weniger als 5 Minuten ist man am Strand und in der Einkaufsstraße. Gute Zimmer. Vor allem gute Matratzen. Das Personal war sehr freundlich und hilfsbereit. Mein besonderer Dank geht an Dawn.
• MR

  Mitch Relph

  May 26, 2026
  5.0
  Great hotel and a great location and a very short walk to the seafront and pier. And also very central to the town centre.
• SS

  Sophie

  May 17, 2026
  5.0
  Fantastic member of staff (Dawn) greeted me this evening. Couldn't fault the service she offered, told me where offered the best food/drinks and what time everything closes.