Premier Inn Romford Central (Mercury Gardens) hotel

Reviews

• WH

  William Halladay

  May 11, 2026
  3.0
  Not so good
• CR

  claire Richardson

  Apr 26, 2026
  5.0
  We needed somewhere to stay near to my family for a surprise Birthday party, I'm originally local to Hornchurch and know Romford well so we picked this particular Premier inn as it was near to the Liberty shopping centre so that my teenage daughter could get her Primark fix as we dont have one near us where we live. We arrived at 4pm and there were spaces for us to park the car (free parking included space permitting, but it's a large car park) checked in and went to our room. We booked a family room and were pleased to see it was away from the main road and very quiet on the first floor. The room was immaculate, looked like it had all been recently renovated. A great night's sleep! We had free breakfast included in the room rate as we had booked it during a special sale in March. Lovely breakfast, very busy, polite staff. I would like to point out that there was only one lady taking all of the orders for breakfast (as the hot parts are made to order and not help yourself) and she seemed run off her feet trying to serve everyone. As it was a Saturday I would suggest a few more staff to take orders and refill coffee machine with milk etc as it's a lot for a single person to do on their own. (We did wait a while for our order to be taken , but understood that it was because it was too busy for the staff member working on her own) I would recommend this premier Inn to anyone wanting somewhere to stay local to Romford.
• PM

  Perry Mawson

  Mar 29, 2026
  5.0
  I cannot praise the staff here enough they deserve a pay rise, we stayed here for 4 nights for my daughter's birthday, we didn't mention it when booking or expect anything because of it but she was wearing a birthday badge, we went out for the day and when we came back they had put in our room a hand written card some balloons and a present, we were blown away it was an amazing gesture that my daughter really appreciated As for the room it's exactly what I'd expect of a premier in room but one thing we did notice is that even though it's on a main road they have done a really decent job of making the rooms quiet couldn't hear the road at all Overall a really good experience and would definitely stay again Only thing that let the premier inn down was the beefeater it's attached to wasn't very good but that's not their fault at all
• VH

  Vicky H

  Mar 29, 2026
  5.0
  Perfect for what we needed
• JB

  jack bellotti

  Mar 23, 2026
  5.0
  After being left stranded by a failed air bnb booking luckily this place was right across the road and to be honest I'm glad the other one fell through. Rooms were great, location was perfect for me and above all the staff were fantastic. Wanted to make sure that I mentioned what a pleasure it was to deal with Victor on reception. Such a friendly and helpful guy who helped us through a very stressful situation. Glad he recommended the breakfast too as it was top notch 👌