Premier Inn Romford Central (Mercury Gardens) hotel

Bewertungen

• SD

  Stephen Denniss

  2 days ago
  5.0
  I have always had great experiences staying at the Premier Inn Mercury Gardens Romford and using the Liberty Bell beefeater restaurant. Amongst the excellent staff Sheetal has been exceptionally good at ensuring my stays have been comfortable and enjoyable.
• MH

  Mitch Hazelwood

  3 days ago
  5.0
  My stay was perfect, stayed on and off for two weeks, Sheetal was amazing throughout my stay! She was always in had to help if I needed anything and even when I couldn’t decide what to have her insight was always spot on! Can’t thank you enough Sheetal! Fully recommend a stay here
• MN

  Mohammed Nadim

  Aug 28, 2026
  5.0
  Great place to stay friendly staff all rooms are very clean and have hear dryers in each room and if you need a iron for your clothes you can recest it at resepshon no noise in the rooms also great blackout curtains and make sure if you drive there is plenty space at car park don't forget to register your car at reception if you drive,
• JJ

  Jo

  Aug 27, 2026
  5.0
  Excellent all round great food after a poor fish and chip problem, hotel staff can't do enough for you especially Asim kind gentleman really good guy helped us with directions parking rooms are clean and nice
• IM

  Iqbal Mxd

  Jul 30, 2026
  1.0
  Rooms here are spacious and clean. The bed was very comfortable with a decent mattress. The breakfast was superb (cooked and continental). However, I had a bad night sleep each night of my stay as the fire alarm went off three times in the first night and twice in the second night. Apparently, the first night was due to a guest smoking in 116 and the second was another guest smoking. My own fire alarm went off too but this was because I had a shower and the detector triggered from the heat. I think the hotel was a faulty or overly sensitive system. On the first night my stay was completely ruined and I was going to move but was told that the guest had been removed. When I came back at 4pm, the fire alarm was blaring and apparently he had not left!!! My issue is that of the hundreds of hotels I’ve stayed in, I’ve never experienced this. Guests must smoke in rooms (though they shouldn’t!) but the alarm sounds in the room and unless it’s not silenced (by airing out the room) it doesn’t trigger the alarm in the whole hotel. Here, the alarm triggers hotel-wide immediately. You may think this is a good idea but every guest is paying the price for some random person smoking. And frankly, I just want to sleep. I don’t want to be disturbed by this. The alarm is extremely loud as well, I was totally freaked out by it the first time as I was in a deep sleep. The staff didn’t care about this and it seemed like a frequent occurrence. Despite all this, the irony is that premier in has a “good night sleep guarantee.” Having had two bad nights sleep, their response was a shrug. Bad night sleep guaranteed in my experience. Finally free WiFi is extremely poor. If you want WiFi you’ll need to pay for it.