Premier Inn Exeter City Centre hotel

Reviews

• CJ

  C J

  2 days ago
  1.0
  Don't bother paying £15 for 11am check in. I turned up to be told it was subject to availability and they were still waiting for people to vacate their rooms. I had booked a Premier Plus room and paid for their meal deal too. Eventually got in at 11.30, hot, annoyed and unable to get showered and freshen up before my 12 noon appointment. Complained and was told by Sue that they were always complaining to Head Office as this was always happening! I complained to the customer liaison team only to be told that 11.30 was still within their acceptable check in time and they would not offer a refund of the c early check in fee.
• BB

  brad wakey (bradwakey)

  6 days ago
  5.0
  Nice stay whilst in Exeter with work. Good location, quiet rooms, comfy beds. Breakfast could have been a bit warmer so it was satisfactory but not fantastic - the breakfast buffet is what it is at Premier Inns. Overall I’d recommend this hotel!
• JA

  Jamie Adams

  Apr 29, 2026
  4.0
  Clean, modern rooms with incredibly squeaky floors.
• SS

  SAM

  Apr 26, 2026
  4.0
  Nice staff
• XY

  Xiaoyan Yang

  Mar 31, 2026
  3.0
  Comfortable room and good bed, as you'd expect from Premier Inn. The one frustration was a knock at the door at 10:45am despite checkout being at 12pm. The staff member apologised and moved on, but it was an unwelcome disturbance. We tried to flag it at reception on the way out but there was no one at the desk