PG
Philip Gathercole
May 11, 2026
Reason for the 5s and 4s, location for the theatre, 2 mins walk ( great ) I have stayed with my wife in premier inns at least 100 times in our years together, so we like premier inns for what they are, so for this one, the staff were good, but there is a lack of them, multi tasking, not there fault, evening meal great, breakfast not so great, in trays, 3 bacon, 3 eggs, beans stuck together, 4 staff noted in our nights stay from start to finish ( 4 of them only ) we were only there 1 night, have stayed here before, booked in, ate early evening meal because of a show, 1 lady reception and restaurant, 1 cooking another waiting ( 3 staff ) breakfast same lady cooking and ( 1 ) other, 4 in total, not there fault but it does impact the times we live in with hospitality and wages I suppose, we were upgraded to the 5 floor, room ok, small coffee machine and mini fridge, but a white stain on the floor which looked uncleaned, bottom of shower screen grubby and split, to be fair, most hotel rooms have some things going on, for me, the problem seems to be a lack of staff, they work hard, but when you see them covering 1 area to another and tables not cleared, it does have an impact on what is enjoyable as a guest.