Premier Inn Bristol City Centre (Finzels Reach) hotel

Bewertungen

• BM

  Ben Mynott

  3 days ago
  1.0
  Update. Spoke to customer relations who have failed to take any accountability whatsoever. Shambolic customer service. Awful service.
• NR

  Nick Rowlands

  5 days ago
  1.0
  Don't buy the early check in extra. Apparently "check in from 11" means whenever the room is ready between 11 and 3.
• VV

  VeroSn

  Aug 25, 2026
  5.0
  Relación calidad-precio inmejorable. Está bien situado en un área de negocios y comercial. El único pero es que no hay aparcamiento y tienes que buscar en la calle.
• MW

  Malcolm Whelan

  Aug 8, 2026
  3.0
  Leider war das Zimmer abgewohnt,Badezimmer verschimmelte Fugen,Frühstück mangelhaft,zu wenig Personal, Keine Hygienebags etc.Die Mitarbeiter zwar bemüht, aber auf verlorenem Posten.
• LU

  LW UZA

  Aug 6, 2026
  5.0
  A Truly Five-Star Experience at Premier Inn Bristol Finzels Reach We recently stayed at the Premier Inn Bristol Finzels Reach, and it was honestly one of the best Premier Inn experiences we've ever had. From the moment we arrived, we received a warm and genuine welcome. Kurt, the manager, was exceptional. He helped us check in and quickly resolved a small issue we had with the fridge within minutes, even offering to move us to another room if needed. His professionalism, friendliness, and willingness to help immediately set the tone for a wonderful stay. I also have some food intolerances, which can sometimes make breakfast a little stressful. However, after explaining this to Kurt, he went above and beyond to make sure everything was catered for. Nothing was too much trouble, and it was greatly appreciated. That evening, we chose to dine in the hotel's restaurant, and the experience was fantastic. A special thank you to Liam and Vinnie, who provided outstanding service. They were friendly, attentive, and made sure everything was perfect throughout our meal. Breakfast the following morning was equally impressive. We'd especially like to thank Ali, who went above and beyond every morning to make sure we had everything we needed. His kindness and attention to detail really stood out and made us feel genuinely valued as guests. Our room was serviced every day to a very high standard, the hotel was spotless throughout, and everything worked exactly as it should. What really stood out was the atmosphere—you could clearly see that the staff enjoyed working there, and that positive environment shone through in every interaction we had. We've stayed in several Premier Inns across England, and this one is, without doubt, among the very best. The warmth, professionalism, and genuine hospitality shown by every member of the team made our stay truly memorable. A huge thank you to Kurt and the entire team for making our visit so enjoyable. You should all be incredibly proud of the exceptional service you provide. We wouldn't hesitate to stay here again and highly recommend this hotel to anyone visiting Bristol.