AX Armani Exchange

Reviews

• MA

  Mike Azard

  Jan 19, 2026
  1.0
  One of the worst customer service experiences I’ve had. I am a long-time Armani customer and spend thousands of dollars every month for myself and my family. I recently attempted to exchange a pair of shoes I purchased a couple of weeks ago. The shoes were reported as damaged, and I had the receipt. The manager refused the exchange. While I understand store policies, the situation was handled very poorly. No alternative solution was offered, and I was treated dismissively. I was so frustrated and disappointed by the lack of professionalism that I left the shoes at the store and walked out. As I was leaving, the staff was laughing, which made the experience feel even more disrespectful. This experience does not reflect the level of service expected from a luxury brand like Armani.
• UU

  Uvaldeboy85

  Mar 9, 2024
  5.0
  Great customer service and good selection for my size.
• CJ

  Carlos Jacobo

  May 27, 2023
  5.0
  Wonderful attention
• KW

  Keinirah W

  Mar 29, 2021
  5.0
  Great quality shirts! Don’t playyyy, Armani exchange the shirt! 🔥