DD
Danielle Donald
Apr 23, 2026
I’ve had multiple experiences with this business, and something that has stood out in a deeply concerning way is the complete lack of diversity among the staff I’ve interacted with. Frankly, it feels both offensive and unacceptable in this day and age.
Every time I’ve booked an L&E, it has never been with a person of color—not once perhaps this is because I’m looking for a more substantial piece. After a while, this stops feeling like coincidence and starts raising serious questions about hiring practices and inclusivity. Representation matters, especially in customer-facing roles, and the absence of it here is glaring.
What’s even more troubling is that this pattern suggests a deeper issue with leadership and oversight. It raises concerns about whether diversity and inclusion are being taken seriously at the decision-making level.
Businesses have a responsibility to reflect and respect the diversity of the communities they serve. Right now, this company falls far short. I hope leadership takes a hard look at this issue and makes meaningful changes, because as it stands, the lack of diversity is not just disappointing—it’s disturbing.