KT
Kayla Trimble
Aug 28, 2026
I stop in this YSL at least once a year and I've been lucky enough to have Jenny every time - she's an absolute doll and is always so welcoming and helpful. I'll continue to come back.
JV
Jason Vargas
Aug 14, 2026
Laura was amazing,helped me around the store and with product,will definitely take care of you.
I had such an incredible experience at YSL, and Jenny made it truly exceptional from beginning to end. She struck the perfect balance of professionalism, warmth, and genuine attentiveness, making us feel welcomed and cared for the entire time.
Jenny has an amazing eye and took the time to understand exactly what we were looking for without ever making the experience feel rushed or transactional. Her recommendations were thoughtful, her knowledge was impressive, and she created such a relaxed and luxurious atmosphere throughout our visit.
AA
Amy Aliferis
Nov 16, 2024
Simone exemplifies the highest standards of customer service! I recently called this location with the most random request. I had misplaced a plastic cushioning piece that allowed me to wear my beautiful SL clip-on Knot earrings more comfortably. Simone immediately took my contact info and assured me she would return my call the following day. 24 hours later, she continued to exceed my expectations by calling to notify me that her internal resource hadn’t gotten back to confirm my request could be fulfilled. She is incredibly professional and promised to get back to me as soon as she could. Much to my delight, Simone called the next day to inform me that she had the piece I was seeking and would happily mail it to me in Boston! I could easily shop for SL pieces here in Boston, but her level of attention and willingness to go above and beyond will motivate me to give her any and all of my business in the future. It’s truly rare to encounter this level of service, even in luxury goods. Simone is exceptional and I’m grateful to have ‘met’ her.
MP
michael pooley
Oct 9, 2024
Thank you Jenny! Pleasure to work with you.