I visited in Aspen last week and had the most incredible service at Valentino. It was my first time shopping the brand and the lovely staff were so welcoming and helpful. A special thanks to Nancy who lead with excellence and also helped us get a coveted dinner reso!
NV
November Votta
Mar 5, 2025
5.0
I was in Aspen in February and went into Valentino as the windows caught my eye! Not only did I receive a warm welcome, I was treated like a queen. I bought what is now my new favorite bag from their new collection. Nancy the Manager is lovely as is the other associate that was there. Will definitely be doing business with them again!
OG
Olga Giraldo
Mar 5, 2025
5.0
Amazing !! Love the store... ❤️❤️❤️exceptional
Customer service. Knowledgeable staff
Memorable shopping experience!!
LP
L Pagan
Jan 14, 2022
1.0
Terrible customer service. I called them because I am a huge fan of Valentino and can’t find a place in Denver to bring my items to be fixed. I have 3 Valentino items I need to fix. One is a pair of Rockstud ballerina flats which a stud is missing, also have a pair of Rockstud white sneakers and trying to find where can I buy new Valentino insoles and the last one, I own a Valentino crossbody flap metallic bag and the color is fading…. I called yesterday and someone was going to find out and promised to call me back and they didn’t. Of course, I called today again and a lady with an accent who answered the phone was so rude and condescending…I will give them 0 stars if 0 was an option. Worst experience ever. Very disappointing!
AF
Alice Lynn Feldman
Nov 26, 2021
5.0
Always loved Valentino. My associate Andrea in Aspen is excellent!
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