Tiffany & Co.

Reviews

• AM

  Alex M

  May 8, 2026
  2.0
  Paying a premium for jewlery should come with expectations. Ordered a gift with a pre-written text that they printed on their note card. The text itself looks awful, its shifted on one side such that it looks like the notecard was moved during printing. I requested a blank note instead and made it clear that I had expected better quality to my sales rep, Fernando. Fernando wasn't concerned at all and said it was normal. I was not afraid to voice my opinion to Fernando, I was hoping for a different response than, "its normal" Yikes! Small things like this adds up, if Tiffany & Co is letting things like this slip i question their actual product quality, too. I must be this specific location, though, as other locations have never given me quality issues with note cards.
• GN

  G N

  May 7, 2026
  1.0
  Very disappointing experience with Tiffany & Co at Santa Clara location. I attempted to return an item within the 30-day return policy, but the manager, Justin, refused the return claiming there was a scratch he could not clearly show or explain. I contacted corporate customer service twice and never received a response. I expected much better professionalism and customer service from a luxury brand.
• NK

  Nil Khosh

  Mar 16, 2026
  4.0
  If you go to this branch, make sure to ask for Ines. She's fantastic and very helpful. We were given contradictory information by other reps at the branch, in general it seems like each person you ask will give you a different answer.
• NN

  Nasibeh Nasiri

  Mar 13, 2026
  4.0
  Great customer service, but unfortunately my bangle unlocks randomly and I’m worried about losing it.
• BS

  Brent da Silva

  Mar 9, 2026
  5.0
  Every single Tiffany & co I’ve gone to has always been excellent with friendly and knowledge staff. This is the best one I’ve been to. Daniel is always amazing to us and makes the experience worth it.