Tiffany & Co.

Reviews

• NM

  Nina Moyer

  Feb 19, 2026
  5.0
  Late review: Marcos N. Took such great care in cleaning my ring last year! It still looks stunning more than 6 months later. Amazing work!
• HY

  Heather Yager

  Jan 29, 2026
  1.0
  Once you buy the Jewlery the customer service ends. Lost my main stone they don't warranty anything even if you have your jewlery cleaned and serviced every 6 months. Was told to just purchase a new ring because it would cost more to replace the stone. I had the stone replaced by Shane Co. Went back to Tiffany to have the ring resized and was told sorry you had someone else work on the ring so we cant do anything for you now. If you plan on having the Jewlery long term...run to a different jewelery store.
• TS

  Tami Saner

  Dec 12, 2025
  3.0
  “I’ve been a loyal Tiffany & Co. customer for 17 years and have always appreciated the elegance and service the brand represents. Recently, however, my experience fell short of those expectations. After ordering an anniversary bracelet, I experienced a lack of proactive communication regarding its arrival. While I did receive a text message, I did not receive the email that I was told was sent, and there was no additional outreach when no response was received from me. Ultimately, I went into the store myself to inquire about the order. For a luxury brand, the communication felt impersonal and inconsistent. I believe that regardless of purchase amount, every customer should receive the same level of care and follow-through. When I visited the store, the associate apologized for the communication lapse and kindly provided a holiday ornament, which I appreciated. My bracelet has now been sent out for sizing, and I look forward to a smooth and timely completion of the process.”