I had a great experience at Tiffany & Co. The store felt very luxurious, clean, and well-organized. The staff were friendly and not pushy, which made me feel comfortable browsing as a first-time visitor.
I especially liked the calm atmosphere inside — it felt safe and relaxing, almost like a premium lounge. The fragrance section was also impressive, and I ended up purchasing a perfume that smells amazing.
Overall, it was a very enjoyable visit, and I would definitely come back again.
NN
Negin
Apr 3, 2026
5.0
I had a great experience at Tiffany & Co. Century City. Annica was amazing and helped me exchange a bracelet I ordered online and find the perfect one. She was very helpful and professional. Highly recommend this location and definitely ask for Annica!
AL
Andrew L
Jan 10, 2026
1.0
On December 18, 2025, I purchased a sterling silver necklace from Tiffany’s. Upon receiving the necklace, I noticed the chain appeared tarnished. I took it to this location (only 20 days after purchase) and the manager offered to clean it for $20. I carried the original receipt with me, and asked for a return instead because paying $20 for a brand new necklace to be cleaned is ridiculous. The manager stated original packaging was required. Multiple other previous reviews have mentioned issues with returning items here. I suggest Tiffany’s corporate team provide training to the team at this location. The professionalism at this location did not meet the Tiffany’s standard.
WS
Wendy Smith
Jan 6, 2026
5.0
Damien & Joe provide the Best customer service! Thank you for your genuine care, sincerity and professionalism in Century City.
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