Van Cleef & Arpels (Vancouver - Alberni Street)

Reviews

• NM

  NN Mo

  Feb 15, 2026
  5.0
  Best service! Alvis!
• RH

  Ron Hu

  Jan 31, 2026
  5.0
  I stopped by the downtown store today just to browse, but ended up having a wonderful experience thanks to Courtenay. The store had five-flower bracelets in red, white, and grey, which was such a nice surprise. Courtenay was incredibly warm and easy to talk to, and we had a really pleasant conversation. She has a great sense of what suits each customer — with her suggestion, I tried on the white five-flower bracelet, and it turned out to be a perfect match for me. She’s professional, attentive, and genuinely friendly, never pushy at all. I’d highly recommend asking for Courtenay if you visit — she truly makes the shopping experience enjoyable 😊
• YW

  yan wei

  Jan 18, 2026
  5.0
  Wendy is very patient, detail-oriented, and professional. The earrings I bought earlier felt tight at first, but with her advice and adjustments, they are now very comfortable to wear. I truly appreciate her excellent service and highly recommend her!
• PB

  Priyanshu Bhardwaj

  Jan 16, 2026
  1.0
  Worst store , nobody should visit this place. Management sucks, they discriminate based on ethnicity in 2026. They Tell their security guards to use different dirty washroom than the regular one. They do not treat humans like humans. Do better
• NH

  Nan Huo

  Jan 12, 2026
  1.0
  圣诞节前在这里购买了一个单花手链，给我女儿做圣诞礼物，感觉戴着有些松，去改短，今天去取货，约了销售courtenay 到了后说她lunch time, 避而不见，感觉非常不礼貌，我约的11:30am, 早到了十分钟，一位像是经理的男士接侍了我，他很有礼貌，虽然我买的东西不多，但还是很热情，直到11:40我离开，也没有见到那个销售，我还会来这家店购物，但绝对不会再找她，太没礼貌了!! 这个人非常势力，建议不要找她买东西,她这种服务态度不适合销售工作，建议你们招一些友好善良的销售人员，提高你们的服务品质