Best Western Plus Plaza Hotel

Reviews

• MR

  Martha Roberts

  May 15, 2026
  5.0
  Darla is a true gem! So friendly and helpful, amazing customer service!! The hotel is very nice, bed very comfortable. Hot spring spa in courtyard very refreshing. We will be staying here again!
• SR

  Sandra Russell

  Apr 28, 2026
  5.0
  Hotel was clean,breakfast was great. Shawn,front desk,greeted us on arrival. He was very friendly and efficient, even offered to help with our bags.
• ZA

  zebricon aar

  Mar 24, 2026
  5.0
  An excellent place to stay if you want to explore and take in the glory of Hot Springs State Park. You’re within walking distance of several pools and at the plaza they’ve plumbed in natural geothermal water for an amazing soaking experience.
• WD

  Wendy Dewey

  Mar 6, 2026
  1.0
  Will not ever book at this hotel again. Front desk doesn't answer. Call transfers to leave a message that they don't return. Canceled reservations and was still charged since no one answers. Even canceled on the BW reservation line. Still charged. Tried to get refunded. Wouldn't refund even though I clearly didn't check into the rooms. Won't be staying at any BW hotels from here on out.
• DD

  Devanshi Dhingra

  Feb 21, 2026
  5.0
  If you’re going to Thermopolis, stop searching and book Best Western Plus Plaza Hotel — it’s an absolute 5-star gem. This place feels like a romantic resort getaway, full of historic charm and cozy luxury. The rooms are spotless and comfortable, perfect for a honeymoon-style escape. The location couldn’t be better — right next to Hot Springs State Park, so you’re steps away from the famous mineral hot springs. The breakfast is delicious with plenty of options, and the staff makes you feel truly welcomed. After staying here, you won’t want to book anywhere else. Trust me — just reserve it. ⭐⭐⭐⭐⭐