Best Western Waukesha Grand

Reviews

• AR

  Amanda Ringling

  May 1, 2026
  3.0
  All the hallways smelled like weed or old socks. Nice staff, fine for one night.
• MV

  M Blessed (Ital is vital7)

  Apr 16, 2026
  1.0
  If you are traveling with family/ children, solo woman, elderly, I would not recommend booking here. The hotel environment is sketchy, inside &out. However, I will say that the Manager did the right thing and made the situation right, so I could go book a room at the next closest Best Western, different location. GRATITUDE to the male manager for having empathy.
• MB

  MaryKay Burr

  Mar 30, 2026
  2.0
  I will not be going back. They want extra money if you arrive early to see if your room is ready. Upon check in my daughter's room was not even serviced so they had to go back and get a different room next to a barking dog. Trying to get a 7 year old to bed with a dog barking nit easy. Don't waste your money.
• KL

  Karen Lovett

  Mar 28, 2026
  2.0
  Sorry to say, but we wont come back. I wondered why the rooms were cheaper than the others in town. After being here the first evening we realized it's a homeless camp......the front lobby was filled with them. So no sitting in the front lobby. The kitchenette, which was obviously closed, had people going in there like they owned it. Helping themselves to whatever was in the cabinets. Cigarette smell filled the hall by the pool, and the front entrance. There was no one at the front desk towards the evening either. If you use the pool, be careful the floor is extremely slippery and the right handrail going into the pool is so loose. It came out in my hand when i was using it.
• JM

  Jamie Mosley

  Mar 16, 2026
  1.0
  Got to hotel at 345 and 2 out of 3 rooms were ready. Rooms smelled like weed even after spraying lysol and perfume. One of the rooms needed the bedding to be changed because of stains on blanket that looked like blood. At least the pool and hot tub area was clean. I would not recommend hotel and won't go back.