Wen we got in our room I was coming out of the restroom then I heard the cleaning lady put her key in and open the door, she didn't knock and say this is housekeeping. Your staff need more training. I was very upset, I was happy I had clothes on.
AB
Abernathy abby Brown
May 7, 2026
Love this place 2nd time here
AR
Alberto Rodriguez
Apr 15, 2026
Horrible experience
I check in 11:00 pm and I hear the smog alarm 3 am and the guy from the front desk
Change the battery
And 4:00 am the same problem and change the battery again
5 am again and he move me another room 5:00am and I have to work to 6:30 am
And I ask for discount for one more night and they said to me
Can’t do nothing
The lady from the front desk told me nothing for discount
Is nice hotel just the people at the front desk make worst
Just one guy at night is very nice in everything
But the rest is very bad
This is my new favorite place to stay. Rooms are clean. Staff is outstanding, very helpful with everything. Easy check in. Had my room keys ready when I walked in. Just signed the reservation and to my room it's was quick and the young man at the resk was nice and respectful. And quiet the interior rooms on the atrium end are bit louder in the day because the pool but the indoor pool is great..plenty of food and services near by including Walmart and HEB fast food and sit down restaurants as well.
Really loved it, we stayed w/ our kiddos and the pool was great, having our room right next to the pool so we could get there via the glass doors was amazing. Really neat little spot, super well kept, atrium had all kinds of plants and flowers, quite impressive for a little hotel like this. We have family in the area, definitely will be back!