Best Western Plus Roland Inn & Suites

Bewertungen

• JR

  J R

  5 days ago
  4.0
  Cassandra was Great!!!!
• CD

  christophe devylder

  Jul 2, 2026
  4.0
  Très bon motel. Chambre spacieuse,agréable et propre. Belle piscine. Petit déjeuner inclus. Personnel très sympathique 👍
• P1

  PostresSofia 1

  Jun 17, 2026
  2.0
  They didn’t have coffee cups. I the morning when I when down for breakfast and I wanted to get a coffee. They had coffee but they didn’t had coffee cups 😢
• LT

  Laxmi Tekkem

  May 31, 2026
  1.0
  Horrible experience from start to finish. One of the reasons we chose this hotel was because it advertised EV charging. Upon arrival, we discovered there was only a single charging stall, and it was not even functional. It felt misleading, as though the amenity was advertised simply to attract EV owners without actually providing a usable charging option. The problems continued at check-in. We specifically requested a higher-floor room and were assigned one on the 4th floor. However, when we reached the elevator, we found it was out of service with no repair personnel on site. It is unclear why guests were still being assigned rooms on higher floors when the elevator was not working. We returned to the front desk and requested a room on the first floor, only to be told that none were available. The situation was made worse by the lack of professionalism and friendliness from the reception staff, who seemed more inconvenienced than concerned about resolving the issue. Ultimately, we had no choice but to cancel our reservation and find accommodations elsewhere. Between the misleading EV charging advertisement, the broken elevator, and the poor customer service, this was an extremely disappointing experience that I would not recommend to other travelers.
• EH

  Erin Hernandez

  May 26, 2026
  2.0
  I strongly advise calling before showing up. Despite check-in time being at 3pm. My room was not ready until 4:40pm. So I wasted time in the lobby waiting for my room to be ready. The receptionist didn’t tell me that the room wasn’t ready until AFTER she ran my card for the room deposit. Terrible service. Room was standard. Nothing spectacular. Walls are thin.