Best Western Plus Red River Inn

Bewertungen

• AS

  Amy Schwartz

  3 days ago
  5.0
  My husband and I and our precious dog stayed here on our way to Colorado. We have stayed here 9 times on our drive from Texas to Colorado! They staff is welcoming, there is safe parking, it is always clean and they are pet friendly. This time was special! I knew I had left a pearl necklace that my mother had given me and called the Manager, Kenny, who not only was sympathetic, he got right on it with his staff. Brandy searched And searched the room we stayed in. I finally found my necklace in the bottom of my purse and called Kenny to let him know. Brandy was still searching! They both were relieved - as was I!!! Thank you Best Western Red River Inn Clarendon for going on and beyond just service in every way. Especially, Kenny and Brandy for being extra special human beings.
• DM

  david mars

  Jun 29, 2026
  2.0
  We were absolutely ripped off! We booked and paid through Expedia. The new owner decided we didn't pay enough so he helped himself to and extra $90 from our debit card! They notified us AFTER doing so! One single night in Clarendon, Texas $300!!!! The manager says he hasn't seen or heard of anything like that in the 6 years he has been there, but they are steadfast they absolutely will not refund any of it! We were so angry we didn't sleep at all and couldn't get out of there fast enough! The owner just charges whatever he wants! BEWARE!!!!
• MS

  Michael Scott

  Jun 24, 2026
  3.0
  Everything in the hotel is in good shape, check in was easy, I would have zero issues staying here again. The problem: The TV in my room is set to "Headphones" as the audio output. I have no headphones with me, and if I did I wouldn't want to plug them in to watch TV. The TV settings are locked to not allow guests to adjust audio output. I discovered this when I arrived in my room with dinner after a long day of work, expecting to sit down, eat and watch (and listen to...) some World Cup entertainment. I called the front desk for assistance, no answer, left a voicemail. No response after about an hour, called again, no answer again. Visited the desk, nobody there. Rang the bell, no response.
• CC

  Chris C

  Jun 19, 2026
  5.0
  Great place to stay. We stayed in the King Room. It had a refrigerator, coffee maker, nice sized tv, and couch. Tub was a bit slippery like others have said. We did not hear any noise overnight. Customer service was friendly and helpful. One of the best Hotels we have stayed at in a while.
• KL

  Kelsey Lewis

  May 31, 2026
  1.0
  Drove 10 hours overnight with my family. Arrived at 7am was willing to pay extra and front desk lady gave us a hard no possibility. Because they have a rule? they wouldn't check us into a room because check in is at 3... kinda weird. We would've paid extra to get a room.. very poor business management when the parking lot is empty and there's 4 front desk people...there were multiple guests checking out when we arrived... we would've even waited.. I wouldn't recommend.. it's a waste of time. Go to the motel down the street. Very nice. Better prices too. No check in time. Edit: I cannot reply so I'm editing my review. The front desk people were unaware of the cleanliness of a room even available. No. They taunted us with "check in...?" .."Check.. in?" She rolled her eyes at my fiancé and was completely unprofessional. The gaslighting response just denying the problems is why we will never stay here, even if it was the last hotel on Earth. Customer respect and satisfaction is everything. She could have said no check ins at 3.. but she didn't. She was rude. Straight up. And coy. And it wasn't professional. Made us feel bad even asking for a room? I mean come on. The response you gave is disgusting and gaslighting to people already upset with this crumby hotel. Reading other reviews. we are glad we didn't have to stay here. Bedbugs roaches and the like cover this reviews pages wall. And the hotels walls. Your front desk lady was rude. She needs an attitude change or at least honesty that she has no idea if there even are available rooms. Then using check in time as a stonewalling tactic after being rude didn't work. She literally said "I don't know if any rooms are clean" before telling us we couldn't possibly check in. I get it. Check ins later in the day? We didn't have a reservation. But she was rude and totally out of line. Get a clue lady.