Best Western Plus Buda Austin Inn & Suites

Bewertungen

• MD

  Margaret Dikel

  Jul 1, 2026
  5.0
  I just returned from a 6-night stay. I’ve stayed here before and returned because that experience was so good. Like then, this stay was comfortable, the room clean and comfortable and quiet, and the staff was great.
• EE

  Eyda

  Jun 24, 2026
  5.0
  Friendly staff, good locations, stores and food close by, inside pool everything super clean.
• CR

  Cristian Reyes

  Jun 21, 2026
  5.0
  Very quiet and clean facility friendly staff . Location is near a lot of stores .
• JD

  J D

  Jun 19, 2026
  1.0
  I went to property. Stood at front counter for over 10 mins. No one there. Just a bowl of chicken wings. Left counter. Went online to make reservation. Came back to property after going to lunch. Lady had her bowl of chicken wings. Asked if they had early check in. She was rude. Acted like early check in is not allowed any way shape or form. I left. Told her I will never stay at a best western again. Called corporate customer service to inform them of the hospitality I received. I do not want to stay at that hotel. Do not want to help rude people make money. Rather go somewhere else. Lady on phone contacted hotel staff Maria. She told customer service I was rude to her. Cancelled room. Hope I get my refund !!! Customer service and hospitality is what they provide at every hotel. No this one !!! Mr Patel. Please watch video. Hope you can find better staff !! No More BW for me !!
• VV

  Vanessa

  Jun 4, 2026
  1.0
  June 2026: Normally my experiences at this hotel had been positive until recently. There is a roach infestation at this hotel especially on the 2nd floor!! There were brown roaches crawling around in the restrooms and near the refrigerator. They are aware and very nonchalant..No actions were taking to rectify the issues when brought to staff/management. I will not be staying here in the future and will advise my friends and family to look elsewhere if they value their homes and cleanliness. The way they handle health violations is disgusting. **Edit after reply from Hotel: Management was spoken to HIRAN and you are aware, you just did nothing to rectify the situation, so don't feign ignorance now.