Best Western Premier Bryan College Station

Bewertungen

• MM

  Marsha Miller

  3 days ago
  5.0
  We just needed a room that would welcome our dog. We got more than we ordered. The location was sensational for out of towners - right on the main road going straight to the venue for a family wedding. The building was exceptional, as was the lobby area and our room. It is either new or extremely well maintained. Very modern and designed for easily expediting check ins and outs, but also has a lovely guest waiting area. The room was immaculate, nicely decorated, roomy, and provided essentials. It was overstocked with towels, too, perhaps because of the pet. Not needed, but appreciated. The bed was extremely comfy. Breakfast provided was healthy, varied, and hearty, with the best coffee I've ever enjoyed. Wish we had stayed long enough for a refill. The personnel were more than professional. They were warm and friendly. Plus, they were extra nice to our dog. If we ever return, we will be at BWP.
• JW

  Jason Woods

  Aug 20, 2026
  5.0
  The room was clean and it smelled good when we walked in. We had a few drinks at the bar and the bartender was extremely friendly and helpful. I would definitely stay here again without a doubt.
• CS

  Chavo Sosa

  Aug 14, 2026
  3.0
  Very comfortable environment.
• JT

  Jean Taylor

  Aug 9, 2026
  5.0
  We like this hotel because it is always nice and super clean. It has a bar and a great breakfast. Terry helped us at check-in and she got our stay there off to a great start. It’s closer to TAMU things than people realize so it’s super convenient when we have things there.
• AA

  Anonymous

  Jul 28, 2026
  1.0
  We recently stayed at this Best Western while our daughter competed in a swim meet at Texas A&M. This was actually our second stay at this hotel. We chose to come back because our experience two years ago was so positive. Unfortunately, this visit was a major disappointment. When we arrived, we found empty shampoo bottles left in our shower and a used coffee pod still in the coffee maker from the previous guest. Those issues were minor compared to what followed. Both nights of our stay, guests were allowed to remain at the pool well after the posted pool hours. The first night, a loud group was in the pool area after midnight. I called the front desk around 11:30 p.m., and was told someone would ask them to leave. The noise continued. The next morning, I spoke with the manager, Apple, to express my concerns. Rather than acknowledging that staff should have enforced the hotel’s posted quiet and pool hours, I was told that I should have continued calling the front desk if the guests were still being loud. I found that response disappointing. Guests shouldn’t have to repeatedly call throughout the night to ensure hotel policies are enforced. Later that day, we took our children swimming even though the pool water appeared cloudy. As we returned to our room, we shared the elevator with a housekeeper who casually mentioned she had stayed at the hotel the previous night so she could remain at the pool until “late, late, late.” Hearing that from an employee only added to our concerns about how seriously the pool rules are taken. By the second day, the pool was still cloudy. After swimming, our children’s swim shirts had a strong fishy odor… which raised additional concerns about the pool’s condition. The second night was even worse!! Around 3:00 a.m., I woke up to people talking outside our 3rd floor window. I looked outside and saw multiple people in both the hot tub and pool. At approximately 3:30 a.m., I again called the front desk and reported the situation. Someone said they would ask the guests to leave, but I couldn’t understand how people were able to access the pool area in the middle of the night in the first place. We had to wake up at 6:00 a.m, so having our sleep repeatedly interrupted because hotel rules weren’t being enforced was incredibly frustrating. We returned because we had a wonderful experience here before. Sadly, this stay fell far short of the standard we expected. Better housekeeping, proper pool maintenance, and consistent enforcement of quiet hours and pool hours would have made a significant difference.