EA
Elijah Amedio
5 days ago
The fridge in the room was broken and we did not know until the next day. Our daughters special needs foods / milk was ruined. My daughter and I both also got some rashes on our shoulders and skin after swimming in their indoor pool. The breakfast was horrible. The eggs were powdered and gross, the sausage was cold as ice, the microwave was disgusting in the eating area, no microwave in the room. Dont think we will stay here again. We were not even offered a partial refund for the food that was ruined or for a future stay. So sad.
We arrived a couple hours early and we're told that it would be a $25 early check in. ( most hotels dont do this) The next morning the free breakfast was not edible. Watery powdered eggs, rock hard biscuits, tasteless dried out sausage patties, broken juice machine, broken. toaster. Unfriendly staff acted like they didn't want to be there.
KF
Kaleigh Forsee
May 15, 2026
This is the perfect location if you are wanting to visit Nashville! It’s a quiet location in the middle of the more high dollar and pricey hotels but you really get what they say when they say “bang for your buck”, but also safe! Clean and cooperative with people whose flights were delayed or canceled. When you’re looking for a friendly hotel after a stressful day, this is the one. ( and you don’t have to spend hundreds of dollars)
CL
Chuck LePard
May 13, 2026
Excellent economical lodging Adjacent to Nashville Airport!
My wife and I recently stayed here again as we departed and returned from a flight from Nashville. This Best Western Plus provides safe, clean, reliable lodging in the heart of the Nashville airport (BNA) hustle and bustle for budget prices. It is obvious the staff is working with a limited budget yet has mastered the art of providing great quality, cleanliness and courtesy with what they have to offer. Prices have recently increased yet are moderate and quite good for the way everything has increased in cost lately.
The rooms are small yet adequate with dorm-size refrigerators and some rooms have microwaves. The staff is caring and attentive. The included breakfast is basic and does not vary, yet the cook/hostess Adelita has been an institution here and does an excellent job ensuring everything remains fresh, clean and well prepared. The pool is small yet very clean and without a strong odor, the hallways are always neat and clean, the security doors to the outside are in good working order and always locked, and everything outside is brightly lit and well maintained. The air conditioning works very well, which is important with Nashville heat and humidity! This is not a fancy place yet it has everything we consider important, and I was able to work from here on this trip and found the free internet adequate for Teams streaming, even while my wife was streaming Netflix on the adjacent television.
There are a few signs that the facility needs a little TLC, which hopefully the coming summer season will support. The ice maker on the second floor was broken for our entire stay., The provisions to support streaming on the 1080p televisions throughout the hotel had issues and the front desk said this is a commonly reported issue with no standard solution. I was able to get it working by circumventing the provided solution but it was harder than it should be these days. The desk chair in our room at arrival was broken but maintenance replaced it quickly when requested. There is also a strange quirk about the electrical outlets -- many of them do not tightly hold a plug and items become unplugged easily. These issues are relatively minor for lodging in this price category. We hope the hotel does well enough for these little challenges to be fixed, yet not so well that it gets priced out of our budget. We will definitely return, hopefully often!
RS
rayna schafer
May 12, 2026
My boyfriend and I stayed here for one night to get the Nashville experience. It's somewhat close to broadway and the price was very reasonable! The staff were very friendly and the breakfast was great! Shoutout to the breakfast staff too!!