Best Western Charleston Inn

Bewertungen

• GW

  Greg Waidner

  6 days ago
  1.0
  The hotel seemed all but empty yet we were put in a room that reeked of cigarettes and was on the second floor furthest away from the stair well. The Man at the front desk was rude and unhelpful. Used to be one of my main stay in charleston for over the last 15 years but that will be my last stay. Also one guy was living in his truck in the parking lot and there were at least two prostitutes wandering around in the back parking lot as well. We walked in the room and immediately walked out and booked the marriot on the water for only 70 more dollars. Would have asked for a refund but didn't want have to deal with the front desk for another minute longer and decided to eat the 159. That's how bad this place has become!
• GD

  Gracie Davis

  Jun 30, 2026
  1.0
  The rooms smelled like mildew. The walls were dirty and the bathrooms were gross. We had a used condom left in our room. And the new room we were sent to had small blood stains on the blankets. The pool wasn't even open. We definitely will not be staying again.
• DB

  diana byrd

  Jun 29, 2026
  1.0
  The pool was unavailable to use, there was no housekeeping staff, the room’s AC was barely functioning and the carpet was disgustingly filthy to where we were afraid to walk barefoot on it. The room smelled of dog.
• SA

  Sylvia Arriaga

  Jun 15, 2026
  1.0
  Very rude woman at the motel front desk. The room wasn’t ready at 3:00 pm, and she refused to give us an estimated time as to when it would be ready. She basically said it would be ready when it would be ready. She couldn’t give us another room bc there were only certain rooms for pets yet the motel was 90% empty. It’s supposed to be a dog friendly motel and she was being very rude about my dog. Don’t work in customer service if you don’t have customer service skills. The man that took over when she left, was very nice.
• CH

  Christina Harrison

  Jun 10, 2026
  3.0
  Great location because of proximity to things. The whole place would benefit from an upgrade. While the beds were comfortable, the bathroom needed a thorough deep cleaning. There was mold, broken tile, hair from previous guests, etc. There were blackberries & weeds growing in the bushes in front of our room. Beware of the palmetto bugs..they're everywhere! We went to the breakfast area while "Ms Shay" was on duty. Ms Shay was nowhere to be found even though there was plenty to be done in the dining area. She was stuck to her phone in the room where she prepared food. When my husband peaked his head in the door to let her know that the apple juice was pouring out of the machine onto the floor, she seemed bothered that she had to put her phone down. The one positive that I can mention is that the nice man from Nigeria that checked us in was very friendly.