Excelsior University is an accredited, not-for-profit university with a main campus in Albany, New York, and an educational site in St. Petersburg, Florida. Excelsior’s academic programs are registered by the New York State Education Department and/or have Florida-based licensing. Since 1971, Excelsior has been delivering on its mission to provide educational opportunities to students, with a long history of welcoming learners from diverse backgrounds, particularly those who do not see themselves reflected in traditional higher education.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.