Best Western Premier NYC Gateway Hotel

Reviews

• MS

  M S

  3 days ago
  4.0
  The price seems to have increased since past stays .. but still a good place.
• KR

  Khadija Romero

  3 days ago
  2.0
  The breakfast is very expensive and kids do NOT eat free. The options were okay, but it was cheaper to go to any of the neighboring restaurants. The pool & gym is on the 5th floor. No one tell you that and the elevators do not have it labeled. The pool is also 4 ft 6 in all around, there is no gradual increase, so keep that in mind if you have little kids. Certain TV channels were in Spanish with no option to change it back to English. I could not watch the Spurs double OT game (on NBC) in Spanish, so I ended up streaming it on my phone. The entrance is directly on a VERY busy 2-way NJ parkway. Some may say thats convenient, I say its dangerous. The rooms were okay. Small in comparison to many hotels but they are clean. No bedbugs any other issues you see in nearby hotels. Im dont think im a hotel snob - I typically go to Holiday Inns, Tru, Sheraton, Residence Inn, Hampton Inn, etc. I typically look for (free) breakfast, pools and rooms comfortable for my family with kids. If you have kids, I'd say pass on this hotel. If you are a solo or business traveler, this hotel is a good budget friendly option.
• TP

  The Pace’s

  4 days ago
  1.0
  Had a room booked for two days, from May 19-21 unfortunately we had to cancel 10 hours before check in. We didn’t expect a full refund. We were trying for a date change or credit for later this year. Management refused to do anything at all. We even explained it was a medical emergency and could provide documentation. We have always booked rooms at Best Western from Canada and the US, we will have to rethink that going forward.
• RM

  Ryan Myers

  May 13, 2026
  5.0
  Nice clean rooms, friendly staff.
• FG

  Fred Greeley

  May 5, 2026
  3.0
  The location is okay, but it's noisy. The service is terrible, everyone is unhappy, the rooms are average, not wow.